Head of Program


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Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children. We support children’s rights from birth until they reach adulthood. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge. We have been building powerful partnerships for children for over 75years, and are now active in more than 70 countries.



Head of Program

Functional Area


Reports to

COUNTRY Director


Country office

Travel required


Effective Date

February 2018




Plan International is an independent development and humanitarian organization that advances children’s rights and equality for girls. We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And its girls who are most affected.

Working together with children, young people, our supporters and partners in more than 70 countries across Africa, Asia and the Americas, Plan’s International’s purpose is to strive for a just world that advances children’s rights and equality of girls. As a leader in the global movement for girls’ rights, a 5 Year Global Strategy (2017-22) sets our ambition to together, take action so that 100 million girls learn, lead, decide and thrive. Have focused programming and evidenced based influencing and value based and mission driven leadership are two (2) of the four (4) enablers to make this happen. We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

Plan aims to reach as many children as possible, particularly those who are excluded or marginalized; with high quality programs that deliver long lasting benefits by increasing its income, working in partnership with others and operating effectively.

Plan International has been operating in Rwanda since 2007. In the past ten years Plan International Rwanda has an extensive portfolio that covers a variety of areas in both development and emergency contexts that is Operating in 3 Districts and in six refugee camps. There is a growing diversity of partnerships and grants as well as projects funded by the sponsorship programme.

With an annual budget of approximately Euros 6 million, Plan International Rwanda’s projects reach out to thousands of children and the communities in which they live to improve their lives specifically focussing on child protection, girls’ empowerment, education, youth employment and economic opportunities as well as disaster risk management.

The Head of Programmes (HoP) is primary responsible strategic program planning, design, implementation and monitoring and evaluation in line with the Programme Quality Procedures. The HoP will be responsible for leading, managing, and supporting all Programmes and Monitoring and Evaluation to ensure the delivery of quality and integrated programming in line with the CS, as well as organizational standards, frameworks, and procedures etc.

The Head of Programmes is supervised directly by the Country Director.  The incumbent may at times act as the Country Director (CD) on a variety of Programmatic functions and assists in the overall management of the Country Office as a member of the Country Management Team (CMT).

Dimensions of the Role

  • The HoP is a member of the Country Management Team (CMT) along with CD, Country Finance Manager, Human Resource Manager, Business Development Manager and S/he is expected to contribute to Plan’s understanding and strategic direction in the country
  • Directly supervises and provides support to the Programme Managers, Sponsorship Manager, Program and Quality Assurance Manager and Emergency Response Manager
  • Upon delegation of the Country Director, the HoP may approve all commitments, contracts, grants, leases, disbursements, and transfers to third parties up to €200,000.
  • The HoP oversees implementation of the overall programme development and is responsible for compliance and cost efficiency with functional interaction with the operational support depts. (finance, admin, HR, IT, Communication etc.).
  • The position reports directly to the CD on the management of all risks associated with programme delivery including budget, people management, and legal compliance.
  • The post holder facilitates engagement of other managers and staff regarding the Country Strategy to ensure maximum understanding and operationalisation of the Country Programmes.
  • The HoP provides strategic direction that guide the annual budgets in programme implementation areas (PIA) for submission to the regional office annually.

The role is expected to participate in various Development/Humanitarian Networks in Rwanda including peer organizations, UN and other local, regional and international fora..


Strategic planning, reporting and support to quality programme delivery

  • Strategic planning: contribute to the strategic development and management of the programmes that are gender transformative in country by regular review and alignment with the Country Strategy.
  • Key advocacy issues/asks are identified for each Country Programme with the engagement of programme team and CLT and the relevant strategies, processes are designed and implemented to ensure evidenced based influencing.
  • Organisational approaches such as mainstreaming, gender equality, resilience and partnership are incorporated across the programs and projects.
  • Strategically deliver on sponsorship communications and commitments with full compliance.
  • Support to quality programmes: high quality, integrated and innovative programs are designed and delivered that have sustainable, measurable impacts on the lives of the children, particularly girls and their community in programme implementation areas.
  • Clear understanding and experience of gender analysis and gender transformative programming.
  • Knowledge and experience in project cycle management
  • Monitor programme performance and budget utilization and advise on corrective measures.
  • Reporting: coordinate the programmatic reporting process, in particular quarterly and annual reports, to the RO including timely submission of all required reports and implementation of follow-up actions and recommendations.
  • The results of M&E and research activities are integrated within the Country Programs, Program Implementation Areas, partners etc. and projects are revised/adjusted accordingly.
  • Monitoring, evaluation and research plan supports the CS delivery with timely and accurate data on outcomes.

Member of the Country Management Team

  • Actively participate in CMT meetings to provide strategic inputs/advice and contributing to decisions on policy and strategic direction.
  • Support provided to other member to achieve the CS outcomes.
  • Provide regular updates to members regarding program delivery and seek advice and inputs for areas needing attention.
  • Learning is shared within Plan International Rwanda, supporting regular dialogue between programmes and teams.

Working in Partnership:

  • Plan International Rwanda engages in strategic partnerships with civil society, private sector, academia, intergovernmental and nongovernmental agencies, at all levels so as to work together to ensure equality and non-discrimination for children achieving their rights.
  • Plan is engaged in key networks, movements and alliances relevant to the improvement of children’s (especially girls’) rights in Rwanda.
  • The standards and guidelines for partnership management are understood and adhered and reflected in practice.

Advocacy and Influencing

  • In collaboration with the programme team, ensure effective and evidenced based advocacy strategies are developed to ensure girls Learn, Lead, Decide and Thrive and specific advocacy asks are integrated in CPs.
  • Knowledge and hands-on experience in designing, implementing and evaluation advocacy initiatives and influencing campaigns.
  • Hold to account and effectively influence duty bearers, key stakeholders and decision makers to promote and ensure rights of all children in Rwanda through adequate laws, policy and practice.
  • Ensure high quality publications, media messaging and al internal/external communications support Plan’s advocacy work.
  • Ensure integration between communication and program teams to effectively deliver evidence-based results.

Resources Mobilization & Sponsorship Management:

  • Ensure that all the sponsorship commitments and communications are met
  • In coordination with the Business Development Unit, ensure relevant resource mobilization strategies and plans are in place to support the delivery of the CS.
  • Ensure relevant programme staff provide technical inputs and coordinate with the BDU to develop high quality concept notes, proposals, capacity statements etc. to meet the Country Programme grant acquisition targets.
  • Experienced in administration and implementation of major grants & contracts from institutional donors.
  • Informs and supports the CMT and CLT in resource allocation decisions particularly sponsorship funds allocations to PIAs in line with CS and needs.
  • Designs measures to ensure integration of sponsorship projects with grants projects for learning, effectiveness and maximisation of impact to communities.
  • Builds relationships with NOs and donors for sharing and learning so as to highlight impactful projects for scale up and expansion.
  • Oversees the coordination of the preparation, consolidation, analysis and submission of country and PUs budgets to the regional office (RO) as per field budget instructions and guidelines;

Compliance and Management of Risks:

  • Child Protection: ensure the compliance and coherence of Plan’s Child Protection Policy at all times to safeguard and protect children from all forms of abuse;
  • Risk Management: Ensure systems and processes are in place to identify and manage risks including developing, updating and submitting countrywide risk register in line with the Global Risk Management policy, and ensuring that risks are adequately identified, assessed, mitigated and reported on through risk registers at all levels in the country.
  • Policies and procedures: coordinates with relevant heads of Department/Section so that systems and processes are in place to comply with global policies, standards and procedures and legal requirements.
  • Health and Safety: oversees the development and implementation of health and safety standards in compliance with the host country laws and the global health and safety policy;
  • Loss and Incident reporting: report timely and consistently all losses and incidents, including updates, to the International Headquarters (IH) and the RO;

Team Development and People Management:

  • Ensures that all programme teams are operating as high-performance teams and have clear accountability lines.
  • All programme staff understand, adopt and live the Values and Behaviours framework in their daily work and life.
  • Team building and maintenance: establish, agree, communicate and monitor standard of performance and behaviours of the team through IAPs, and key performance indicators (KPI’s) that are agreed annually, and monitored and updated quarterly.
  • Team members have the necessary skills, training and development to be able to effectively deliver on their roles, as well as provide the needed coaching and mentoring for career advancement.

Procedures, Process and Applications Support:

  • Applications and systems support: oversees the in-country rollout of corporate systems, policies, procedures and applications that contribute to programme quality and efficiency as well as meet compliance standards and donor requirements.
  • Global and regional policies and procedures: oversee the rollout of global and regional policies and ensure compliance to standard procedures.

Dealing with Problems

  • Ability to quickly understand and assimilate the complexity of Plan’s business model, systems and procedures, organisational structures and decision-making processes.
  • Analyses and provides quick solutions to constraints related to design and implementing programmes in a strategic manner.
  • Develops/establishes protocols/processes on programmatic aspects to translate strategies into implementation plans and deliverables.
  • Capable to work in a matrix management setup and to work collaboratively with functional leads at different levels.
  • Good understanding of people and project management, systems and standards and be able to propose appropriate solutions to achieve efficiency and effectiveness.
  • Ability to provide support to PIAs and the country office staff to address child protection issues and other incidents.
  • Ability to identify critical and systemic risks and take timely and appropriate actions.

Key relationships

To maximize overall program impact through the optimized contributions of others, the post holder will be required to initiate, develop and maintain a range of working relationships, including but not limited to:


  • Country Director,
  • Communications
  • Internal Controls
  • Country Programme and Sponsorship Team
  • Country HR Team
  • Country Finance and Administration Team
  • National Offices (NOs)
  • Regional Office Team
  • International Headquarters
  • Other Country Offices.


  • Government counterparts,
  • Donors,
  • Implementing partners and
  • INGOs, NGOs, CBOs and Clusters members
  • Other development organizations.

Technical expertise, skills and knowledge


  • Sound understanding of integrated development and critical analysis of root causes of child poverty.
  • Demonstrable knowledge on key issues in development regarding Global Goals, UNCRC and CEDAW particularly around child rights.
  • Excellent knowledge of strategic planning process.
  • Knowledge of effective participatory MER systems and processes.
  • Fluency in English both spoken and written. Knowledge of French, an asset
  • Knowledge of the geopolitical factors affecting child-poverty in the country as well as the political, social and economic opportunities for development are an advantage.


  • A master’s degree, preferably in development from a University of repute
  • 10-15 years of experience (including international) in managing development programs and preference with disaster response with large and complex budget
  • Exceptional conceptual and strategic thinking skills
  • Ability to train, mobilize, and manage both international and national staff
  • Flexibility and ability to multi-task under pressure;
  • Ability to work well in unstable and frequently changing
  • Ability to communicate and negotiation at different levels and effective interpersonal skills, including the ability to build relationships with colleagues with diverse experiences
  • Excellent written and oral communication skills, including presentation and public speaking
  • Strong analytical and problem solving skills
  • Leadership analysis/coaching and mentoring skills
  • Strong team building and motivational skills

Leadership Behaviours

Striving for high performance:

  • Achieves clarity and accountability among whole team of their individual and collective objectives;
  • Holds self and others to account to deliver on agreed goals and standards of behaviour.
  • Organises work clearly and effectively within the team;
  • Deals with poor performers by either improving their contribution or managing their exit, if appropriate.

Strategic thinking and innovation:

  • Creates strong strategic direction for own part of organisation in wider Plan context;
  • Flexible approach to managing and prioritizing high workload and multiple tasks in a faced paced environment with tight deadlines.
  • Major contributor to direction in the management team of which they are a member;
  • Flexible in responding to new demands presented in emergency situations.

Decision making and risk management:

  • Can address complex problems in a balanced way;
  • Good judgment in decision-making, making best use of available information and looking at risks and mitigation measures.
  • Willing to make difficult or unpopular decisions and stand by them.

Influence and communication:

  • Uses the potential of varied cultures to reach solutions;
  • Excellent listener who understands and shows sensitivity to the views of others;
  • Forms good relationships quickly with wide range of people, including those in positions of power and who have different views/ interests;
  • Represents Plan effectively with senior people in external stakeholder organisations;
  • Understands external and internal politics and able to navigate these;
  • Communicates with clarity and passion both 1-1 and with large groups;
  • Effective negotiator in complex situations;
  • Assertive without being aggressive.

Building effective teams and partnerships:

  • Creates a highly motivated team with a unified purpose;
  • Modifies own view to get best outcome for organisation;
  • Contributes effectively to work of other functions/ units and to management team as a whole
  • Able to build partnerships and improve relationships;
  • Resolves conflict effectively in own team or across boundaries.

Developing people:

  • Continuously uses both 1-1 and team situations to develop others;
  • Organises work to give others development opportunities;
  • Deals effectively with mistakes and re-motivates those involved.

Self-awareness and resilience:

  • Aware of own strengths, weaknesses and pro-active in using feedback and self-development
  • Aware of impact on others and uses impact to create positive climate at work
  • Manages own workload effectively and manages stress without harm to self or others
  • Positive about change and able to cope well with ambiguity and support others in doing so

Plan International’s Values in Practice

We are open and accountable

  • Promotes a culture of openness and transparency, including with sponsors and donors.
  • Holds self and others accountable to achieve the highest standards of integrity.
  • Consistent and fair in the treatment of people.
  • Open about mistakes and keen to learn from them.
  • Accountable for ensuring we are a safe organisation for all children, girls & young people

We strive for lasting impact

  • Articulates a clear purpose for staff and sets high expectations.
  • Creates a climate of continuous improvement, open to challenge and new ideas.
  • Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
  • Evidence-based and evaluates effectiveness.

We work well together

  • Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
  • Builds constructive relationships across Plan International to support our shared goals.
  • Develops trusting and ‘win-win’ relationships with funders, partners and communities.
  • Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

  • We empower our staff to give their best and develop their potential
  • We respect all people, appreciate differences and challenge equality in our programs and our workplace
  • We support children, girls and young people to increase their confidence and to change their own lives.

Physical Environment

  • Based in the country office located in Kigali with extensive and regular local travel as well as some international travel,
  • Ability to travel to remote areas,
  • Current security level for Uganda is low.

Level of contact with children

  • Low contact: No contact or very low frequency of interaction
  • Mid contact: Occasional interaction with children
  • High level: Frequent interaction with children


1. To apply for these position: send the application letter , a copy of degree and CV  : in Single PDF document to this email:


Deadline :19th   February  2018

Notice: For Rwanda nationalities, this position contract will be local.

How to apply: 

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