Jr. Customer Service agent- Airport


Average: 4.1 (15 votes)

Ethiopian Airlines (Ethiopian) is the flag carrier of Ethiopia. During the past seventy plus years, Ethiopian has become one of the continent's leading carriers, unrivalled in Africa for efficiency and operational success, turning profits for almost all the years of its existence.

Date: 06 Dec, 2017

Job Title


Ethiopian Airlines-Rwanda would like to recruit competent and qualified staff to occupy the following position.

Job title and number of posts

Basic Responsibilities

Minimum Qualification

Job Title: Jr. Customer

Service agent-




Number of Posts

( One)

  • Provide services to airline clients by selling, issuing and reissuing ticketsand other travel documents
  • Responsible for proper handling passengers, cargo and mail at airport
  • Handles the boarding and disembarkation of passengers and the loading and unloading of baggage and cargo
  • Responsible for all activities related to handling of passenger baggage and providing flight information
  • Able and willing to work at different shifts(Day, Evening,& Night, Weekend)


  • He/She should have a minimum of high level Secondary School diploma
  • Proven experience in an airline or tourism industry as customer service agent and/or operation staff with good knowledge of CRS and working at least two years.
  • Excellent oral and written communication skill in English
  • Operating skill of Sabre GDS would be plus.
  • No criminal record



The application should comprise the following documents:

  • Application letter
  • A copy of required diploma/degree and professional certificates
  • A copy of the Rwanda National Identity card
  • Updated Curriculum Vitae

Interested candidates are required to submit their CV along with a letter of application written in English clearly stating their contact address such as Mobiles, Telephones, etc. as per below dates only.

 Only Shortlisted candidates will be contacted.

Terms of Employment: Fixed Term Contract.

Please of work: Basically at Kigali International Airport

Starting date      : 06 Dec, 2017 (08:00-17:00)

Closing date       : 13Dec, 2017 (08:00-17:00)

Address: Ethiopian Airlines, Makuza Peace Plaza, Ground Floor. (Tel. +250 788 433 789) KIGALI - RWANDA

How to apply: 

Job summary

This job has been viewed 3,730 times
Business, Other
Education level:
High school
Desired experience:
Not specified
Contrat type:
Apply before:
Number of positions:

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