ToR: Implementing a Tracer Study for the Musanze Employment Service Center (MESC)


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Terms of Reference Implementing a Tracer Study for the Musanze Employment Service Center (MESC)

A.    General Context of Eco-Emploi 2016 - 2019

Rwanda has maintained steady growth and macroeconomic stability for the past 15 years, between 2002 and 2016 real GDP growth averaged at about 9% per annum1. However, the rate of unemployment and underemployment is high and most of those in employment still work in poorly paid positions, above all in agriculture. The vast majority of youth leaves schools hardly equipped for the labour market. A strong middle class that could provide for a solid foundation for the country’s economy does not exist.

The programme Eco-Emploi is part of the priority area “Sustainable Economic Development” of the Rwandan-German Development Cooperation and will be implemented between June 2016 and Mai 2019. Eco-Emploi embodies an integrated approach of technical and vocational education and training, labour market interventions and private sector development. It supports the economic sectors ICT, wood economy, tourism and creative industries [above all audio-visual business]. The economic empowerment of women and people living with disabilities are a cross­cutting effort in all activities of the programme.

Eco-Emploi’s success is mainly defined by the amount of jobs that are created though the programme’s activities.

For more information, please visit Eco-Emploi’s homepage:

B.    Rationale of the assignment

As part of its support of Rwandan labour market interventions, EcoEmploi strengthens public employment service centres. The youngest employment service centre is the Musanze Employment Service Centre (MESC). It is operating since 12/2016 and is continuously optimizing procedures and services. Within this framework, MESC requires a tracer study of registered jobseekers. A systemic approach will be applied considering the bigger framework of labour market interventions in Rwanda. In this regard it will be crucial to link the MESC tracer study with the M&E system of the National Employment Programme and the Labour Market Information System (LMIS), both within the Capacity Building and Employment Service Board (CESB). The Government of Rwanda (GoR) has decided to upscale employment service centres to other secondary cities, where tracer studies will be needed in the near future. Hence, the assignment includes the development of a tracer study manual as a capacity development tool, describing the definitions, processes, instruments and resources needed to implement a tracer study of registered jobseekers in an employment service centre in Rwanda that harmonizes with the other data collection systems in CESB with regards to employment and labour market.

1) Process and methodology of the tracer study:

In the preparation phase consultations will be held with CESB staff responsible for NEP M&E and (LMIS) in order to harmonise variables and adapt existing questionnaires to NEP and LMIS standards. Questionnaires that were developed for a tracer study in the first Rwandan employment service centre will be the basis of discussion and further development. These questionnaires will be provided by GIZ. The list of variables used by CESB for NEP M&E and LMIS will be provided by CESB.

The tracer study will survey a sample of 150 jobseekers that registered with MESC. The consultant will conduct phone interviews. An average of 8 interviews shall be conducted per day (including data entry). After data is collected in the interviews (as described in point 2 stated below), it will be entered in a (given) database. For this step, the consultant will assess the feasibility of the existing MESC The findings and resulting recommendations will be presented in a meeting with MESC and GIZ. In this meeting it will be agreed upon, what changes are necessary and feasible to be made. Based on the agreement of this meeting the consultant will then technically support MESC making necessary improvements (it is not expected that IT solutions are delivered). The results of the tracer study will be analysed and visualized by the consultant and then presented to MESC and representatives from CESB and GIZ. Then, a report will be drafted by the consultant. Two rounds of comments of MESC and GIZ will be incorporated in the report.

2)    Capacity development

The aim of this assignment is to establish standard procedures and build the local capacity to implement further tracer studies unassisted. Therefore, a one-day training workshop on tracer studies followed by on the job training while conducting the tracer study will be required. Participants of the training workshop and on the job training will be available MESC staff as well as the BDEU (Business Development and Employment Unit) staff of the district of Musanze.

The consultant will advise MESC and the BDEU Musanze on practical solutions how to implement further unassisted tracer studies with efficient resources, e.g. involving interns for conducting interviews.

A second cornerstone regarding capacity development will be to document all necessary working steps and processes implementing the tracer study in a reader - friendly way. The information will be compiled in a way that it becomes a user manual for tracer studies. Relevant tools, like questionnaires will be included as annex. The first draft manual will be shared via Email with GIZ, MESC and CESB. After incorporating all comments, a final draft will be presented in a final validation meeting.

3)    Reporting and cooperation:

The consultant shall report to GIZ Eco-Emploi’s LMI and M&E unit. All documents (process proposal, report, presentation) shall be handed in as draft and feedback shall be incorporated.

C. Deliverables

a)            Database in Excel-format containing all raw data.

b)            Diagrams and visualizations in an excel file.

c)            Up to 20 Slides of PowerPoint that present the key findings and the deducted recommendations (short-term and long-term). The slides are to contain diagrams and brief passages of text. Background information is to be included in the ‘notes’ section.

d)            Up to 10 slide PowerPoint presenting recommendation regarding improvements of existing database.

e)            Improved databases as agreed upon beforehand.

f)             10 pages’ user manual on tracing job seekers registered at Rwanda employment service centres, with all tools and supportive documents in annexes.

g)            Report:

The report of the assignment has to be between 30 and 35 pages long (excluding any annexes).

The report is to adhere the following structure:

1)            Table of content

2)            Abbreviations

3)            Executive Summary

4)            Introduction

5)            Context

6)            Methodology and data generated

7)            Analysis

8)            Short-term Recommendations

9)            Long-term Recommendations

Next to the final products, all raw data and materials used must be delivered to GIZ Eco-Emploi upon finalization of the contract. Only Microsoft Office compatible files are permitted for delivery.

All products are to be delivered in GIZ’s corporate design. Templates will be made available.

D.            Timeframe of the assignment

The assignment is to start on November 1st 2017. All final products have to be handed in by March 15th 2018.

E.            Key characteristics of consultant(s)

For the assignment, the following characteristics and competencies are essential.

Academic Background:

Statistics or M&E Professional Experience:

•             Experience in conducting impact evaluations

•             Experience in conducting tracer studies

Special competencies needed for this assignment:

•             Sound knowledge and practical experience in collecting data via phone interviews

•             Strong analytical competencies and ability to quickly understand new situations

•             Strong writing skills

•             Profound training skills

F. Timeline

Please send your applications (technical offer and financial offer) in separated & sealed envelopes until 20 October 2017 at 16h00


GIZ Country Office Rwanda

KN 41 Str. / Nr.17, Kiyovu


Phone: 252 573537

NB: the financial offer must be in RWF and prices must be taxes excluded.

How to apply: 

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