Communications Coordinator

World Relief Rwanda (WRR)
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To facilitate the implementation of Developing Human Capital in Rwanda (DHCR) project in Burera, Rubavu and Rutsiro districts, World Relief Rwanda (WRR) wishes to recruit one qualified and well experienced candidate to fill the position of Communications Coordinator. The Job Description and other requirements for this position are as follows:

Position title:

Communications Coordinator

Position location:



Grants Management and Acquisition

Job title of supervisor:

Project Manager

Starting date:


Length of opportunity:

8 months

Hours per week:

Full time – 40 Hrs.

Number of Positions Open:


General functions/Responsibilities:

Under the direct supervision of the Health and Project Manager, the Communication Coordinator will have the responsibility to provide full strategic support to the Communication and Documentation of the DHCR project on all matters related to communication, logistics, trip reports and preparation of successful trips for all project related visitors. He or She must be committed to the mission of the organization and have experience in overseeing and managing complex and busy offices.


Specific job duties:

1.Daily, promote projects visibility through digital communications channels, by developing relevant and interesting content in liaison with WRR Communications and Documentation Unit Coordinator to ensure organizational brand accuracy;

2.Produce articles on projects updates;

3.Coordinate, where needed, the delivery of projects periodic newsletters;

4.Manage communications for projects events;

5.Translate technical and scientific project content into lay language;

6.Document and file brief trip reports for each team DHCR  that visits country programs;

7.Translate and interpret for the visitors, and providing appropriate translators where needed with the approval of the supervisor;

8.Document all visits with photos;

9.Manage the usage of all organizational pictures/images and videos;

10.Create a filing system that will help in the easy retrieval and storage of the images and videos of the organization;

11.Oversee and take videos and pictures for all special events;

12.Manage and update regularly our social media (Facebook, Twitter, and Instagram) platforms for all activities related to the project;

13.At least twice a month post on our notice board updates from all our partners but also internal organizational updates in images;

14.Assist in the organization and planning of special events;

15.Any other duties related to the above responsibilities at the request of the supervisor.

Knowledge, skills and abilities:

  • A Bachelor’s Degree in Communications or a field related to the assignment described above.
  • Extensive cross cultural experience and ability to help people of different cultures understand Rwandan culture.
  • Highly organized and administratively minded.
  • Experience working with guests especially foreigners.
  • Demonstrate high level written and verbal communication skills in English, French and Kinyarwanda.
  • Ability to translate documents quickly between English and Kinyarwanda.
  • Experience in formatting and writing reports in English.
  • High sense of responsibility and the ability to take initiative with minimal supervision
  • Cross cultural experience and the acumen.
  • Excellent skills in Microsoft Office – especially Word, Excel, Outlook, and PowerPoint.
  • Excellent skills in designs with the knowledge of InDesign, Photoshop, illustrator and others
  • Understanding and ability to translate technical/scientific concepts into lay person's terms creativity and attention to quality.
  • Ability to design projects communications strategies and activities for projects and new project proposals.
  • Proven ability with using web content management products to manage the content of one or more web sites.
  • Strong computer skills, including word processing, spreadsheets, presentation packages, internet, and excellent ability to navigate the social media environment.
  • Excellent verbal and written skills in English, plus working knowledge of at least Kinyarwanda language is required.
  • Ability to coordinate and /or produce projects’ periodic newsletters and communication tools (PPTs, videos, factsheets etc.) targeting identified relevant audience.
  • Ability to coordinate, proofread and edit reports.
  • Photography and videography skills.

Personal characteristics:

  • Behave Ethically: Understand ethical behavior and practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
  • Ability to maintain confidentiality.
  • Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
  • Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
  • Creativity/Innovation: Develop new and unique ways to improve operations within the organization.
  • Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
  • Lead: Positively influence others to achieve results that are in the best interest of the organization.
  • Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
  • Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations to the supervisor.
  • Ensuring value for money i.e. Expenses related to trips and other project expenses.
  • Ability to work under hardship environment and with minimum supervision.

Experience required:

  • Minimum 2 years’ experience in the field of communication and implementation of community-based programs.
  • Experience working with community leaders at all levels.


Physical demands:

  • Willingness to travel occasionally in any of these Districts Rutsiro, Rubavu and Burera.


How to apply:

If you are interested and qualified for this position:

  • Please submit application letter addressed to the Country Director, copy of notified Degree, comprehensive Curriculum Vitae with three (3) names of referees, copy of your national identity card and a recommendation letter from your Pastor or Priest by November 30, 2022 by 4:00 p.m. to World Relief Rwanda. Address: KG 5 Ave107 A Street Kacyiru, KigaliWRR is an equal opportunity employer and female candidates are strongly encouraged to apply for this position.
  • Only shortlisted candidates will be notified for exams. If you don’t hear from WRR by December 15, 2022, consider your application unsuccessful.
  • Note that submitted applications are not returned to applicants.

Done at Kigali on November 20, 2022

Jacqueline Mukashema

Director of Administration and Finance

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