Communications and Public Engagement Manager

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Communications and Public Engagement Manager

World Vision International (Rwanda) is a child-focused Christian humanitarian organization implementing development programmes in 24 Districts of Rwanda.

World Vision Rwanda seeks to hire a highly qualified, dedicated and experienced national for the position of Communications and Public Engagement ManagerThe position will be based in Kigali and reporting to the National Director.

Purpose of the position:

The purpose of this position is to strategically lead and manage World Vision Rwanda’s communications and public engagement across a range of business areas in order to position World Vision as a leading and credible humanitarian leader in Rwanda. The Communications & Public Engagement Manager will provide strategic leadership and develop an equipped professional team that creates and drives awareness through gathering and disseminating accurate and consistent information in response to key audience needs. Expected results will be increased awareness of, and advocacy for World Vision Rwanda’s programmes and strategy, mutual transformation for key groups, and contributing to the increased financial support of World Vision Rwanda’s programmes, all to help deepen the organisation’s impact, influence and commitment to the most vulnerable children and their families.

The major responsibilities include:

Major Activities

End Results Expected

Leadership, Strategy & Knowledge Management:

  • Lead ongoing development of World Vision Rwanda’s communications strategy and business plans, in alignment with and support to corresponding regional and global communications strategies and priorities.
  • Lead and guide the implementation of strategic communications for effective public positioning of World Vision’s ministry and leadership in Rwanda.
  • Advise and support the National Director and Senior Leadership Team as required, and country office at large on effective engagement with media and publics especially during crises of potential or actual risk to organizational reputation.
  • Oversee World Vision Rwanda’s communications planning and roll-outs of country office interdepartmental plans, annual strategies and capacity-building of key staff that is aligned with country office communications requirements and needs.
  • Lead the process of continuous learning on appropriate communications systems and tools, as appropriate to the context of World Vision Rwanda.
  • Encourage mutual learning on communications best practices between departments/clusters/ regions at World Vision Rwanda.
  • Lead World Vision Rwanda’s Communications team on professional development, as their line manager
  • World Vision Rwanda’s communications strategy and business plans are developed in alignment with Regional and Global strategies and priorities
  • World Vision Rwanda is highly trusted; its reputation strengthened through first-class communications and powerful storytelling that inspire action for vulnerable children.
  • Leadership, staff, communities, influencers and network are enabled to speak with one authentic and credible voice; staff express pride about working for World Vision Rwanda and feel connected to the brand.
  • World Vision Rwanda staff (especially leadership staff) are consistently communicating the organization’s position as an effective advocate for children and promoting the organization’s faith in development, programming, project models, disaster management and refugee affairs capability, and policy solutions to issues affecting children.
  • Talented and high potential communications staff are developed for future organizational deployment.

External Relations:

  • Develop and maintain productive working relationships with external stakeholders such as media, donors, UN, policymakers, coalition and other partners and audiences to enhance World Vision Rwanda’s credibility and influence in the promotion of children’s rights.
  • Lead on protecting the World Vision brand and management of reputational risks
  • Proactive messaging and reputation campaigns are developed around brand objectives and potential risk areas that use evidence-based content to build trust amongst key audiences.
  • World Vision Rwanda is recognized as a credible humanitarian leader in Rwanda to key internal and external groups.
  • There is increased awareness of, and advocacy for World Vision Rwanda’s work in Rwanda; support to the organization’s strategy objectives by and among donors / potential donors/supporters/ church partners affiliated to the organization
  • World Vision’s reputation and influence grows and this is reflected in growth in funding and/or opportunities to partner, lead and engage.

Capacity Building & Quality Assurance:

  • Coordinate the assessment, development, and implementation of an integrated capacity-building plan based on World Vision Rwanda’s communication priorities and strategy.
  • In collaboration with Regional Communications, establish appropriate standards for World Vision Rwanda’s communications.
  • Lead World Vision Rwanda in ensuring adherence to communications policies, protocols, standards and current branding guidelines and elements of World Vision.
  • Key communications resources, materials, learning and support opportunities are identified and accessed within World Vision Rwanda. These may include engagement of trainers, establishing institutional links, identifying opportunities for staff exchanges, or mentoring and active involvement in training for high-level strategic capacity-building.
  • There is adherence to communications policies, protocols, standards and new branding of World Vision at World Vision Rwanda.

Operational & Technical:

  • Operationalize Global Communications policies, guidelines and standards of importance and relevancy to World Vision Rwanda.
  • Coordinate and support World Vision Rwanda’s communications (both print and electronic publications and communications resources).
  • Attractive advocacy, visibility and brand promotion materials are produced as part of the unit’s goal to increase awareness of and advocacy for World Vision Rwanda’s work within the country
  • The welfare of the most vulnerable children, families and communities is promoted using appropriate traditional and digital communication channels to share solid evidence-based content.

 

Qualifications: Education/Knowledge/Technical Skills and Experience

The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience or on-the-job training.

Minimum qualifications and experience required

  • Bachelor’s Degree in Mass Communication, Marketing, Journalism, Public Relations, Communications, or any other field relevant to this role. Master’s Degree is strongly preferred.
  • At least 5 years’ professional communications experience within the context of the humanitarian sector – at the UN, an International NGO or related organization.
  • At least 5 years’ English-writing and editing experience, with either a local or international news agency, marketing organization, UN Agency or INGO.
  • At least 3 years’ experience developing and/or overseeing key communications tools, including still photography, story-writing, case study writing, and videography, acquired from either formal or on-the-job training.
  • Minimum of 3 years’ cross-cultural interpersonal skills and experience

Technical Skills & Abilities

  • Sound understanding of transformational and community development, with the ability to translate technical information to a language easily understood by donors and partners.
  • Reputational risk communications experience in the humanitarian sector preferred
  • Experience developing effective communications / public relations strategies for an NGO, UN Agency or International organization highly preferred
  • Experience writing / producing content for international audiences preferred
  • Excellent communication and public relations skills with strong English language capability (written and oral) and ability to clearly communicate complex ideas and principles required
  • An energetic, creative, smart, and innovative thinker with a heart and passion for children’s issues
  • Experience hosting or working with international groups of donors or visitors highly preferred
  • Must be available for significant travel time to field/project sites
  • Knowledge of written and spoken Kinyarwanda, and ability to engage community members comfortably and interpret their thoughts to visiting donors/supporters/filming crews/church partners, etc.

How to apply:

Should you wish to apply for this position, please go to http://careers.wvi.org/job-opportunities-in-rwanda

If this is your first time applying online via the World Vision International careers website, you will need to register an account along with your application details. This site will provide you with additional functionality, such as saved searches and email alerts. Registration requires minimal information to create your account. Further details will be collected during the application process

All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered.

In case you face any challenges in applying, please let us know on wvrwanda-recruitment@wvi.org(no applications will be accepted through this email)

The closing date for submission of applications is 26th March 2018; no late applications will be accepted

 

As a child-focused organization, World Vision is committed to the protection of children and does not employ staff whose background is not suitable for working with children. All employment is conditional upon successful completion of all applicable background checks, including criminal record checks.