Country Technical Manager

WS Insight

WS Insight is a specialist Risk Management company with a rich history of providing Risk Management, Security Technology, Information, and Security Services in complex environments since 2006. We help clients to identify and control their risks by implementing international best practices with a deep understanding of the local environment. The group as a whole runs extensive operations in Kenya, DR Congo, South Sudan, Tanzania and Zambia.

Rate this employer
Average: 3 (2 votes)


Location: DRC

At Insight, we believe that creating a safe environment enables people and businesses to thrive.

We are one of Africa’s leading providers of integrated risk solutions operating across East Africa whilst investing in further growth in the region. We aspire to making a difference – to our people, to our clients, and to the challenging environments in which we work – based on local knowledge, regional understanding, and global compliance.

Our clients include international and non-governmental organizations, diplomatic missions, major multinationals, local commercial and residential customers within each of our markets. We have a strong reputation based on our ability to provide bespoke, professionally designed, technical risk management solutions combined with our exceptional service and integrity, and a commitment to the highest standards of HSE and compliance. We employ great people who are committed to making a difference across the communities and regions in which we operate.

Our operation in Democratic Republic of Congo (DRC) is seeking a talented, innovative, reliable, and committed person to join the business as Country Technical Manager.

Role Summary:

The Country Technical Manager (“CTM”) is responsible for the effective delivery of the technical solutions and services in DRC. This will be achieved through (i) effective management, training, and development of the technical team (ii) actively leading on the design and costing of proposed solutions; and (iii) managing the installation and commissioning of technical installations on time and on budget

The Country Technical Manager responsibilities include, but are not limited to:

  • Develops and maintains strong corporate culture within the team, in line with group policies, procedures, and expectations, and in line with the Code of Conduct
  • Provides effective management of the technical team including direction, mentoring, and development of direct reports and key players in the team.
  • Actively lead on the design and costing of technical solutions and contributing to proposal content
  • Lead on the Project Management of all installation and commissioning of technical project to be delivered on time and on budget.
  • Maintain an effective schedule of repairs and maintenance on all technical sites in DRC within the departmental budget.
  • Deliver the activities of the technical department with agreed budgets



  • A bachelor’s degree or similar qualification in IT and Telecommunications


  • Membership to relevant trade organisation
  • Management or leadership qualification



  • 6 years of technical role experience is required and 2 years experience of managing teams


  • Experience working in Private Security Company
  • Experience working in DRC

Technical Competencies:

  • Electronic system design skills
  • Technical writing skills (commission documentation, installation procedures, etc.)
  • Specific OEM qualifications
  • System security protocols
  • Back Office systems

 Core Competencies:

  • Effective site management skills
  • High energy
  • Resourceful problem solver
  • Good communicator


Fluent in written and spoken English and French. Knowledge of Swahili will be an added advantage WS Insight is an Equal Opportunity Employer.

 How to Apply:

Send us your CV with three referees and a cover letter via with the subject: Country Technical Manager – DRC.

The deadline:22nd January 2022.


Click on the APPLY button to send your application documents:
  • Your application will be sent to the employer immediately (Allowed formats: .doc .pdf .txt .docx)
  • A confirmation email will be sent to you few minutes afterwards
  • You can request any documents archived from our website (ex: a job description, a CV, a cover letter...)