Director, Clinical Practice & Service Delivery

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Partners In Health (PIH) is an international health organization relentlessly committed to improving the health of the poor and marginalized. PIH partners with local governments to build local capacity and works closely with impoverished communities to deliver high-quality health care, address the root causes of illness, train providers, advance research, and advocate for global policy change.

Director, Clinical Practice & Service Delivery

Hours: Full-time, Host Country National (HCN)

Location: Rwanda

Salary: Commensurate with the required experience and qualifications

Reports to: Chief of Party

Hiring Status: contingent upon award

Role and Responsibilities:

PIH is currently seeking a qualified Director of Clinical Practice & Service Delivery to provide technical leadership, oversight, and strategic direction for service delivery and clinical improvement activities of the anticipated 5-year USAID-funded Rwanda Integrated Health Systems Activity (RIHSA).

Primary responsibilities include, but are not limited to:

  • Provide overall leadership to all project-related service delivery and quality improvement areas
  • Design and oversee the service delivery and quality improvement implementation framework for the program
  • Establish and maintain systems to compile, analyze, and report the Activity’s data at all levels and across levels.
  • Provide direction and oversight to the service delivery and quality improvement team of the project.
  • Work closely with the M&E team to prepare, document and disseminate periodic reports of program results and disseminates results including by project reports, publications, summaries and special reports.
  • Conduct analysis of program data and identify methods to use the results for program improvement.
  • Build capacity of the government departments of Rwanda in service delivery and clinical areas and Mentor clinical leaders in facility-based quality improvement
  • Create impact criteria for clinical practice interventions to guide quality improvement efforts and demonstrate the value of the work


  • A minimum of a master’s degree in Clinical Practice, Public Health, or a related field. M.D. in clinical fields are preferred.
  • At least 5 years of demonstrated experience with progressively increasing responsibility establishing/designing clinical health programs
  • At least 5 years of experience with country-level programming in Health Systems Strengthening and/or Governance.
  • Demonstrated knowledge of clinical practice in global health settings to use in design of HSS or Governance programs.
  • Experience in building capacity of teams and in designing and implementing effective training and education programs.
  • Experience working with governments partners for strategic policy and program planning purposes.
  • Strong experience working in Rwanda and/or in similar contexts in sub-Saharan Africa preferred.
  • Rwandan citizen required.
  • Demonstrated ability to organize and effectively communicate results and impact to a variety of audiences; strong experience in developing, implementing, and disseminating a learning agenda.
  • Proven ability to work independently and with team members and partners at all levels.
  • Strong analytical and conceptual skills and the ability to think and plan strategically.
  • Strong oral and written communication skills in French and English, including evidence of quality report writing and presentations.

How to apply:

If you believe that you are the right candidate for the above position, please submit your applications: CV and application letter (in M.s Word or PDF format) to: should be submitted not later than 6th September 2019.

Please note: this position is contingent upon securing the award.

Due to the large number of inquiries we receive, only candidates who have met the required experience & qualifications for this position will be contacted. No phone calls, please. However, since we are active around the world in the field of public health, we may wish to retain your CV in our database for other/future opportunities, unless you direct us otherwise. Thank you very much for your interest.

Partners In Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.