Dispatch Clerk

Average: 4.2 (11 votes)

RwandAir Catering Ltd is recruiting one committed and enthusiastic Dispatch clerk

Job Title: Dispatch Clerk

Job Family: Operations

Reporting Line: Head of Department

Role Purpose Statement: To act as a communication point for emergency and non-e emergency calls by ensuring the accurate and timely transmission of information.

Grade: Dispatch Clerk grade 2 step II

Key Interfaces:

Internal: Operation Manager, Head Department, Shift Leader, Loaders, Flight Coordinators, Quality Manager, Safety and Security Manager.

External: airline companies, airport authorities, security companies

 Main Accountabilities.

  • To ensure coordination between airside and landside operations to optimize the deployment of staffing resource that is the most cost efficient and delivers a full dispatch to aircraft on time.
  • Collect meal orders and forward them to the concerned departments.
  • Interact with senior cabin crew and VIP catering management to help provide seamless safety management.
  • Communicating throughout the shift with the kitchen the replenishment team and warehouse team to ensure a smooth and timely flow of materials and equipment to the flight preparation function.
  • Verify meals before loading trucks and notify the production department of any shortfalls.
  • Personal management of all VIP requirements on the shift from procurement, liaising with the kitchen and sourcing the required goods and equipment and communicating with the client throughout.
  • Accountable for the accuracy of the inventory counts across the shift.
  • Generate daily operational reports and sends all documents for invoicing or proper billing.
  • Perform other duties assigned by the supervisors.
  • Observe quality requirements.
  • Observe ramp safety and security requirements.

Qualification, Knowledge, Skills, and Experience.

  • Bachelors’s degree in hospitality management, business management or aircraft industry.
  • Computer skills and possessing driving license category B
  • 3 years of relevant experience.

How to apply

If you meet all the above criteria, send in your CV together with a cover letter including a statement describing your suitability for the position (all in English) and 3 names of referees and send at recruitment.aslrwanda@gmail.com not later than 2nd May 2019.