EoI: Mid-Term Evaluation of the Implementation of the SMART Rwanda Master Plan

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Mid-Term Evaluation of the Implementation of the SMART Rwanda Master Plan

Contents

Contents. 0

1       Background. 1

2       Purpose of the Evaluation. 3

3       Overall Objectives of the Evaluation. 3

4       Key Evaluation Questions. 4

5       Scope of the Evaluation. 5

6       Methodology of the Evaluation. 5

7       Key Deliverables of the Evaluation. 6

8       Use of the Evaluation. 8

9       Time Frame and Labor Input of the Evaluation. 8

10         Qualifications and Experience of the Evaluation Team.. 9

11         Confidentiality. 9

12         Submission of Bids. 10

1. Background

The GIZ program “Digital Solutions for Sustainable Development” is currently supporting the Rwandan government in building up the necessary structures and capacities for the development, implementation and upscaling of digital solutions for Rwanda and Africa in relation to the UN Sustainable Development Goals (SDGs).

As the key strategic document of the Rwandan government for establishing Information and Communication Technologies (ICT) in state, economy and society the SMART Rwanda Master Plan 2015 - 2020 (SRMP) sets the frame for all operational activities. It has defined the following key deliverables:

Num.

Deliverable

Specification

1

24-hour Self-Service Government

All govt. services will be online by 2018.

2

Cashless and Paperless Government

All govt. financial transactions will be made electronically and via mobile by 2018.

3

Over US$50M saved through efficiency gains

Savings through outsourcing and reduction of future wage bill by foregoing recruitment of additional GoR ICT staff

4

Almost US$1BN value of opportunities for the private sector

This is the approximate value of projects to be implemented by SRMP and most through the PPP model.

5

SMART Rwanda to contribute 10% to GDP

Broadband access and other ICT infrastructure projects offer a platform for economic growth.

6

Close to 100,000 jobs to be created directly by investment based on the SMART Rwanda Master Plan

foster an enabling environment for private investments to drive job creation, productivity and competitiveness supported by technology and innovation

The main focus areas – the so-called seven pillars – of the SRMP are:

Num.

Pillar

1

Agriculture

2

Finance

3

Business & Industry

4

Health

5

Education

6

Government

7

Cities

Covering all seven pillars the SRMP contains the following ten core objectives:

Num.

Objective

1

Expand medical and health services to enhance citizen’s quality of life

2

Utilize ICT for Education as a tool to enhance teaching and learning

3

Transform agricultural practices to enhance productivity, and increased commercialization and industrialization

4

Expand financial infrastructure to increase access to financial services

5

Promote entrepreneurship and business development by enhancing value of products and services

6

Improve and expand access to ICT skills and innovation capacity

7

Sustainable urban development and management

8

Build a secured, shared robust and resilient infrastructure to underpin service delivery and support national ICT initiatives

9

Transform the national ICT Governance and Regulatory structure to enhance ability and effectiveness of ICT

10

Enhance national governance through e-Governance and provide effective public service delivery to empower rural and urban communities

The ongoing implementation of the SRMP is characterized by comprehensive institutional changes as well as the selection, planning and implementation of various projects. In order to establish whether the chosen operational measures are appropriate to achieve the defined objectives, a mid-term evaluation of the SRMP’s implementation needs to be made. Therefore, GIZ is seeking a contractor able to make this evaluation based on the following Terms of Reference.

2. Purpose of the Evaluation

The mid-term evaluation mainly serves three purposes. First, it establishes the progress made towards achieving the SRMP’s objectives and deliverables. Secondly, it assesses the setup, efficiency, effectiveness and sustainability of responsible institutions in the implementation of the SRMP. And thirdly, it provides recommendations for key decision makers able to eliminate potential implementation deficits.

3. Overall Objectives of the Evaluation

The overall objectives of the mid-term evaluation are the following:

Num.

Objective

1

Reliable information on the current status of SRMP’s implementation is provided.

2

The progress of SRMP’s implementation in respect to ambition, use of resources, achievements and sustainability is evaluated.

3

The setup, effectiveness, efficiency and sustainability of responsible institutions in the implementation of the SRMP is evaluated.

4

The chosen and planned path of activity prioritization is evaluated.

5

The concepts, effectiveness, efficiency and sustainability of SRMP-related projects are evaluated.

6

If appropriate, recommendations for key decision makers on how to increase effectiveness, efficiency and sustainability at institution and project level are elaborated.

4. Key Evaluation Questions

The mid-term evaluation shall address the following key questions:

Num.

Question

 

PROGRESS

1

To what extent has progress been made towards the SRMP’s deliverables and objectives?

2

What are the main drivers for SRMP’s implementation?

3

What are the main challenges for SRMP’s implementation?

4

How can progress be advanced in respect to SRMP’s implementation?

 

EFFECTIVENESS

5

How effective are the organizational structures of responsible key institutions in respect to the implementation of the SRMP?

6

How effective are the concepts and performances of SRMP-related projects in respect to the implementation of the SRMP?

7

How effective are the workflows and cooperation processes at institution and project level?

8

How can effectiveness be increased at institution and project level?

 

EFFICIENCY

9

How efficient are the organizational structures of responsible key institutions in respect to the implementation of the SRMP?

10

How efficient are the concepts and performances of SRMP-related projects in respect to the implementation of the SRMP?

11

How efficient are the workflows and cooperation processes at institution and project level?

12

How can efficiency be increased at institution and project level?

 

SUSTAINABILITY

13

How sustainable is the progress made towards the SRMP’s deliverables and objectives?

14

How sustainable are the organizational adjustments of responsible key institutions in respect to the implementation of the SRMP?

15

How sustainable are the concepts and performances of SRMP-related projects in respect to the implementation of the SRMP?

16

How can sustainability be increased at institution and project level?

5. Scope of the Evaluation

The mid-term evaluation will focus on all inputs made and outcomes reached concerning the SRMP’s implementation between October 2015 and July 2018. The respective assessment areas will be consolidated prior to the start of the mid-term evaluation.

6. Methodology of the Evaluation

The following methods will be applied:

Num.

Method

1

INCEPTION REPORT

 

Preparation of an Inception Report (to be done by evaluation team) containing the operational framework of the evaluation, including detailed evaluation questions, a precise description of the methodology and a thoroughly elaborated work plan

 

Synchronizing the Inception Report with stakeholder’s expectations

2

DESKTOP ANALYSIS (documents will be provided by MITEC)

 

Analyzing the SRMP and about SRMP-related policy strategies

 

Analyzing organization chart extractions of about key institutions relevant for SRMP implementation (e.g. Ministry of Information Technology & Communications (MITEC), Rwanda Information Society Authority (RISA), sector ministries involved)

 

Analyzing concepts and budgets of about SRMP-related projects

 

Analyzing work flows and cooperation processes at institution and project level

 

Analyzing about monitoring, update and progress reports of the institutions and projects mentioned above

3

INTERVIEWS (list of interview partners will be provided by MITEC)

 

Interviewing representatives of key institutions mentioned above

 

Interviewing representatives of ongoing and terminated projects

4

GROUP MEETINGS

 

Holding group meetings for consultations and validation of findings

5

TRIANGULATION

 

Applying triangulation to validate the findings and results of the evaluation

7. Key Deliverables of the Evaluation

The key deliverables of the mid-term evaluation (to be prepared in English) are:

Num.

Deliverable

1

INCEPTION REPORT

 

The Inception Report contains the operational framework of the evaluation, including detailed evaluation questions, a precise description of the methodology and a thoroughly elaborated work plan. Once approved, it will become the key management document for the evaluation, guiding evaluation delivery in accordance with stakeholder’s expectations. The Inception Report is due one week after the contract has been signed and has to be submitted electronically only as one MS Word file.

2

DRAFT EVALUATION REPORT

 

A Draft Evaluation Report has to be provided for review through selected stakeholders. It is due five weeks after the contract has been signed and has to be submitted electronically only as one MS Word file.

3

FINAL EVALUATION REPORT

 

The Final Evaluation Report shall document the evaluation activities and results, and serve as a reference for all follow-on activities. It must therefore have a clear structure. The Report will contain the findings, conclusions and recommendations of the mid-term evaluation as well as a recording of the lessons learned.

 

The proposed structure of the Report is as follows:

  • Introduction
  • Management Summary
  • Main Findings
  • Conclusions
  • Recommendations

 

The Report should not exceed 50 pages, excluding the annexes and the management summary. Annexes to the Report should be kept to a minimum. Only those annexes that serve to demonstrate or clarify an issue related to a main finding should be included. Existing documents should be referenced, but not necessarily annexed. In general, the Report has to be in accordance with scientific standards while being technically easy to comprehend, also for non-specialists.

 

The Report is due one week after receipt of stakeholder’s comments to the Draft Report. It has to be submitted electronically only as one PDF file.

4

PRESENTATION

 

A MS PowerPoint Presentation summarizing the evaluation has to be submitted electronically together with the FINAL EVALUATION REPORT.

8. Use of the Evaluation

Heads and staff of the above-mentioned institutions and projects will be the users of the mid-term evaluation. The findings and recommendations will be discussed on both strategic and operational levels. All stakeholders are determined to change the course of SRMP’s implementation, if appropriate.

9. Time Frame and Labor Input of the Evaluation

The mid-term evaluation should start as soon as possible and is planned to last no more than two months. Given the scope of the evaluation, it is estimated that about 30 working days will be required for the completion of this assignment. The labor input is structured as follows:

Num.

Activity/Deliverable

Working Days

1

INCEPTION REPORT

3

2

DESKTOP ANALYSIS

5

3

INTERVIEWS

10

4

EVALUATION REPORT & PRESENTATION

10

5

GROUP MEETINGS & COORDINATION

2

A detailed timeline needs to be agreed at the beginning of the assignment.

10. Qualifications and Experience of the Evaluation Team

The evaluation team shall consist of two independent external consultants complementing each other perfectly. The required profiles are as follows:

Public Policy Consultant

ICT Consultant

Minimum of Master’s degree in Economics, Public Management, Political Science  or similar field

Minimum of Master’s degree in Computer Sciences, Applied Informatics, Computer Engineering or similar field

Proven substantial experience in monitoring and evaluating political strategies at national level, preferably in the field of ICT

Proven substantial experience in monitoring and evaluating ICT strategies, preferably in the public sector

Recent and relevant experience in working in developing countries, preferably in

Africa

State-of-the-art knowledge in ICT (e.g. IoT, AI, Industry 4.0, platform solutions, 3D printing, cloud & edge computing, blockchain technology, data security

Proven substantial experience in planning, implementing, monitoring  and evaluating projects, preferably in the field of ICT

Proven substantial experience in planning, implementing, monitoring  and evaluating ICT projects, preferably in the public sector

Organized, structured and solution-oriented work approach

Highly communicative, responsive and reliable

Fluency in English (understanding, reading and writing)

11. Confidentiality

The evaluation team will treat all information and documents received from GIZ or other institutions in a confidential manner.

12. Submission of offers

Interested companies should submit their applications (technical & financial) in separated envelopes. The application should include:         

1) Technical proposal with Up to date CV with reference of consultants

2) Financial proposal in RWF

Applications should be deposited until 16 August 2018 at 4:00 PM, at the front desk of

GIZ Office Rwanda

KN 41 St. / Nr.17, Kiyovu

P.O. Box 59, Kigali,

Rwanda

For any question, send an email to procurement-rw@giz.de