Guest Experience Expert

Average: 3.7 (72 votes)

Join our FAMILY!

Alongside ancient rainforest, within the lush green expanse of a working tea plantation, at One&Only, we are all connected by our purpose to create joy for our guests and for each other. We are recruiting Rwandans to fill some vacancies and join our brand new One&Only Nyungwe House.


Job Description – Guest Experience Host

1 POSITION Details

  • Position                     Guest Experience Expert
  • Level                         Colleague
  • Department                Experience Department
  • Reports to                  Experience Manager

  • Subordinates              None

 2 JOB Details & Requirements

Job Summary

Organize, arrange and follow through personalised tours and itineraries, field activities and services for the guests of One&Only Nyungwe House, through direct or indirect co-ordination with other departments and external/governmental excursion providers. 

Being responsible for accurate and timely information delivery to guests with regards to history, cultural heritage as well as natural particularities of the property and destination. Additionally, responsible for daily activities, in line with One&Only Nyungwe House services and functionalities. When necessary and appropriate accompanying guests on arranged excursions and activities. 

How to apply:

All interested candidates must read the attached job description and send their CV to  not later than February 28th, 2018

Only shortlisted candidates will be contacted for an interview.