Manager, Front Office

Rating: 
Average: 3.4 (52 votes)
Sector: 
Hospitality

Cushioned in the foothills of the breathtaking Virunga volcano range, One&Only Gorilla’s Nest makes the magical possible as you enjoy a once-in-a-lifetime, personal encounter with the rare and majestic mountain gorilla, roaming free in its own natural habitat., at One&Only, we are all connected by our purpose to create joy for our guests and for each other

 We are Hiring!

Cushioned in the foothills of the breathtaking Virunga volcano range, One&Only Gorilla’s Nest makes the magical possible as you enjoy a once-in-a-lifetime, personal encounter with the rare and majestic mountain gorilla, roaming free in its own natural habitat, a place where dreams come alive and where the magic happens. This is One&Only.

 We are recruiting competent candidates to join our brand new

One&Only Gorilla's Nest.

CAREER OPPORTUNITY


Manager, Front Office

 

Job Summary

Manage the entire front office operation and welcome experience. Coordinate and monitor all guests arrivals, departures and in-house experiences are as per Lodge standards and consistent with the One&Only SOPs. Achieve maximum revenue and profit in line budgeted and forecasted projections.

Skills, Experience & Education Requirements

  • A Degree, Diploma or recognized training in relevant area of study.Training in P.R. or guest services is relevant but not essential.Previous experience in the Hospitality sector and Front Office department in a Lodge environment (preferable five star) is required.

  • Any of the following specialized areas of interest, ability or training would be relevant:

1) Guest Service Experience
2) PMS System
3) P&L financial awareness

  • At least 2 years working experience in a supervisory position relevant to the job requirements.Experience in a similar Lodge would be a strong recommendation.A drivers’ license and certification in First Aid will assist the Colleague.

  • The Colleague should have one or more of the following abilities/experiences/traits:

    1) English, plus fluency in a foreign language is an advantage.
    2) A First Aid certification.

Application Instructions:

All interested candidates should apply by clicking " http://surveys.jobinrwanda.com/index.php?sid=58414&lang=en "  to fill the form and upload the CV.

Application deadline: Wednesday, 08th May 2019 and for more details , please read the attached job description

Hand delivered hard copy applications will not be accepted. Only short-listed applicants will be invited to the Open Day. No telephone inquiries, please.