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Officer, Performance & Development Management

Average: 3.1 (40 votes)

Vacancy Announcement

The Development Bank of Rwanda is Rwanda’s only National Development Bank mandated to support Rwanda’s development goals. Over the last years, the bank has undergone substantial re-organization aimed at positioning it as an “innovative and sustainable provider of development finance for socio-economic impact”.

To achieve this vision, the bank’s new strategic plan (2018-2024) has outlined 3 key strategic themes.

  • Operational Excellence: Continuous improvement of our credit and risk management system, financial performance, and customer services.
  • Strategic Partnerships: Forming strategic partnerships to deliver our mandate is a key component of our core activities.
  • Dynamic Culture: Continuously improving our pool of knowledge to have the most competent and skilled employees.

To help accomplish this ambitious and exciting vision, the Development Bank of Rwanda (BRD) would like to recruit suitable qualified candidates to fill the following positions:

BRD is committed to respecting gender equality and disability norms. We promote gender responsive practices. Qualified candidates particularly females and persons living with disabilities are encouraged to apply.

1.  Officer, Performance & Development Management (1)



Background Information

Job Title:  Officer, Performance & Development Management

Job Level:  JG6

Department: Human Capital and Corporate Services

Reports to: Manager, Human Capital

Direct Reports:


Indirect Reports:


Contract terms: Open ended contract

Purpose of the Job

The purpose of the job is building the Performance & Development function & Embedding it into the business strategies.

Main Responsibilities of the Job:

  • Develop policies and processes related to P&D
  • Liaise with strategy division responsible for Corporate performance management and heads of departments to design and interpret standard KPIs for staff
  •  Lead the performance review process and provide guidance to managers to ensure effectiveness
  •  Liaise with team leaders to monitor staff performance against performance goals throughout the year and advise them accordingly to ensure achievement of the set goals
  •  Provide support to users on the appraisal process, ensuring concerns are addressed for timeliness and quality
  • Generate reports on the performance appraisal process, making appropriate recommendations such as promotions and salary increments
  • Guide employees in drafting annual development plans and performance goals and following up with respective supervisors for sign-off
  •  Create awareness to connecting development investment to business results
  •  Identifying learning needs in the organization & making up yearly training plan
  • Coming out with cost-conscious training solutions. (Have a clear budget and training plan (monthly follow up), reinforce internal training programs and establish partnerships with top-tier schools 
  • Implementing young professional program
  • Maintain safe custody of performance management and training records for reference when required
  •  Design Basic Job Knowledge program
  • Conduct and/or facilitate training and orientation programs for new and existing employees to ensure they are well equipped to perform their tasks.

Performance indicators

  • Compliance with the performance management policies and procedures
  • Timeliness on assigned tasks
  • Quality of service provided against the set standard
  •  Feedback from users on the quality of service provided
  •  List of approved staff events organizing service providers
  • Timely update of performance management records

Working relationships

  •  Head, human capital and corporate support
  • Heads of departments
  • Staff within the human capital and corporate support department
  • Human resource regulatory authorities
  • All staff

Professional, academic qualifications and experience

  • Bachelor’s Degree in Human Resource, Commerce, Business Administration or any other field
  • Relevant progressive experience of a minimum of two (2) years in learning & development fiield Human Capital Development and Management 

Core competencies

  •  Understanding of Organization design concepts
  •  Project management,
  • Public speaking capabilities,
  •  Driving performance through others,
  •  Strong presentation skills,
  •  Ability to facilitate focus group discussions, conduct classroom learning sessions& implementing in-house training
  •  Knowledge of performance management frameworks
  •  Experience with execution of General HR Operations
  •  Understanding of Rwanda’s labour law
  • Remuneration and Job Evaluation Tools
  • Contract Management

Application Guidelines:

Interested candidate should apply online ( upload application documents including Curriculum Vitae, copies of degree certificates and professional certificates, motivation letter, names of three previous supervisors (as one document) as well as their emails and telephone.

Only online applications shall be considered.

Email only for inquiries (not application):

Address all applications to the Head, Human Capital, and Corporate Services of the Development Bank of Rwanda.

Deadline for application: Monday, March 08, 2021.

The employment package is highly competitive/attractive.

Only Candidates with the right qualifications and relevant experience shall be shortlisted and contacted for interviews.

Done in Kigali, February 22nd, 2021