Operations Manager

ITM Africa Ltd

ITM Africa Ltd is an international business solution company specializing in all HR solutions, Talent Acquisition, and Training. Our goal is to provide recruitment services to companies, institutions, and organizations by connecting them to potential job applicants.


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POSITION : Operations Manager

Location : Kigali, Rwanda 

ITM Africa Ltd, an international company specializing in all HR solutions is recruiting an Operation Manager

What you will do :

  • Manage all operational aspects of the business.
  • Oversee administration of the organization.
  • Conduct market analysis to understand trends and identify operational changes needed.
  • Support the achievement of high-quality services to customers.
  • Support the expansion strategies of the company.
  • Recommend facility location decisions.
  • Identify innovative solutions to troubleshoot operational challenges facing the business.
  • Keep track of daily/weekly metrics from all aspects of the business functions to guide decision making.
  • Lead ways to automate and reduce time spent on operational tasks across the business.
  • Develop and keep highly analytical business reports.
  • Oversee the facilities and business-related equipment to ensure uptime is maximized, safety and security across multiple locations.
  • Develop and keep highly analytical business reviews and reports.
  • Maintain highly detailed operational budgets
  • Provide support operational in nature to other departments as the need arises
  • Build highly effective processes and systems to produce input datasets to drive business decisions
  • Develop operational manuals that document processes and systems of the business
  • Manage all staff members under his/her position as per the company’s organization structure
  • Evaluate on periodical basis employee performance in regard to achievement to business goals
  • Review and make recommendations on contracts/agreements with operational nature,
  • Be part of management team to conceptualize business goals and monitor their implementation
  • Any other duty as assigned by responsible staff 

 You will be a good fit if you have :

  • University Degree in Business Administration, Operational/ Project management, or a related field
  • An MBA would be an advantage
  • 5+ years of working experience in operations management experience
  • Track record in scaling & expanding operations to new market segments
  • Sound decision making mentality and sound business judgment through strong analytical thinking
  • Attention to detail, highly resourceful and self-motivated.
  • Demonstrated ability to engage & perform with senior professionals- reporting, coordination, communication, influence. 

How to apply :

Click https://forms.gle/QbkLTz8QWkuvoFzj6 to apply directly

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