JOB VACANCY
POSITION : Operations Manager
Location : Kigali, Rwanda
ITM Africa Ltd, an international company specializing in all HR solutions is recruiting an Operation Manager
What you will do :
- Manage all operational aspects of the business.
- Oversee administration of the organization.
- Conduct market analysis to understand trends and identify operational changes needed.
- Support the achievement of high-quality services to customers.
- Support the expansion strategies of the company.
- Recommend facility location decisions.
- Identify innovative solutions to troubleshoot operational challenges facing the business.
- Keep track of daily/weekly metrics from all aspects of the business functions to guide decision making.
- Lead ways to automate and reduce time spent on operational tasks across the business.
- Develop and keep highly analytical business reports.
- Oversee the facilities and business-related equipment to ensure uptime is maximized, safety and security across multiple locations.
- Develop and keep highly analytical business reviews and reports.
- Maintain highly detailed operational budgets
- Provide support operational in nature to other departments as the need arises
- Build highly effective processes and systems to produce input datasets to drive business decisions
- Develop operational manuals that document processes and systems of the business
- Manage all staff members under his/her position as per the company’s organization structure
- Evaluate on periodical basis employee performance in regard to achievement to business goals
- Review and make recommendations on contracts/agreements with operational nature,
- Be part of management team to conceptualize business goals and monitor their implementation
- Any other duty as assigned by responsible staff
You will be a good fit if you have :
- University Degree in Business Administration, Operational/ Project management, or a related field
- An MBA would be an advantage
- 5+ years of working experience in operations management experience
- Track record in scaling & expanding operations to new market segments
- Sound decision making mentality and sound business judgment through strong analytical thinking
- Attention to detail, highly resourceful and self-motivated.
- Demonstrated ability to engage & perform with senior professionals- reporting, coordination, communication, influence.
How to apply :
Click https://forms.gle/QbkLTz8QWkuvoFzj6 to apply directly