OTS Agent

Rating: 
Average: 4.1 (31 votes)
Sector: 
Hospitality
Hotel

The Radisson Blu Hotel & Convention Center, Kigali places guests only 5 kilometers from the bustling city center and Kigali International Airport. The hotel is located in an office park, which includes an impressive convention center. Several government buildings, including the Ministry of Justice and the Parliament, are within easy reach. Choose from 292 rooms and suites with amenities like Free high-speed, wireless Internet and sumptuous furnishings. A variety of restaurants are located on site, in addition to a convenient pool bar and a cosy café. Take a cool dip in the outdoor pool, and be sure to head to the wellness area to relax in the sauna. The impressive meeting facilities include an arena that spans more than 1,200 square meters. Event planners can also utilize the stylish foyer area, a conference room that’s divisible into 7 smaller spaces and 10 meeting rooms that range in size from 40 to 90 square meters.

Can you be our guests’ superhero? If you say Yes I Can! here at the Radisson Blu Hotel and Convention Centre, Kigali, we’re looking for first-class superheroes just like you!
At Radisson Blu Hotel, we are one team and make memorable moments for our guests.

A warm welcome, a happy smile, a positive Yes I Can! attitude and a natural host.

Key Responsibilities of OTS Agent:

  • Provides courteous service to customers by operating the switchboard according to the standards.
  • Communicates clearly and courteously using up-beat tone.
  • Demonstrates fluency in the use of equipment.
  • Transfers incoming calls promptly to the appropriate extension.

Requirements of OTS Agent:

  • Excellent team player with strong communication skills, you will have a passion for delivering a great customer experience