Can you be our guests’ superhero? If you say Yes I Can! here at the Radisson Blu Hotel and Convention Centre, Kigali, we’re looking for first-class superheroes just like you!
At Radisson Blu Hotel, we are one team and make memorable moments for our guests.
A warm welcome, a happy smile, a positive Yes I Can! attitude and a natural host.
Key Responsibilities of OTS Agent:
- Provides courteous service to customers by operating the switchboard according to the standards.
- Communicates clearly and courteously using up-beat tone.
- Demonstrates fluency in the use of equipment.
- Transfers incoming calls promptly to the appropriate extension.
Requirements of OTS Agent:
- Excellent team player with strong communication skills, you will have a passion for delivering a great customer experience