Quality Assurance Officer

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Rwanda Farmers Coffee Company Ltd (RFCC) is a new, large-scale coffee roasting and packaging facility producing excellent roasted coffee from the highest quality green beans from local coffee farmers’ cooperatives.

Rwanda Farmers Coffee Company Ltd (RFCC)

Job Vacancy Announcement

About Rwanda Farmers Coffee Company:

Rwanda Farmers Coffee Company Ltd (RFCC) is a large-scale coffee roasting and packaging facility in Kigali, Rwanda. It produces excellent roasted coffee from the highest quality green beans. RFCC started selling its roasted coffee under the brand of “Gorilla’s Coffee” into local, regional and global markets. With state-of-the-art roasting machinery, it can produce 3,000kg of roasted coffee per day or more when additional shifts are added leading to 10% capacity of green coffee National production. Rwanda Farmers Coffee Company Ltd became operational in October 2014 and is roasting, grinding and packing 100% Arabica Bourbon (specialty grade as defined by SCAA).

RFCC would like to fill the following vacant position:

QUALITY ASSURANCE OFFICER

 Reports to: Managing Director

Objective of the Assignment

The objective of the assignment is to recruit Quality Assurance Officer for ensuring coffee quality compliance according to RS97: 2007 (Green coffee specification) and RS33:2014 (Roasted coffee beans and Roasted ground coffee), Management Standard S-mark and HACCP. The position is responsible for conducting necessary coffee cupping and safety.

 This role will monitor and ensure that purchased and roasted coffee are compliant as per the applicable standards, management policies and regulations.

Duties and Responsibilities

  • Develop and ensure implementation of the quality assurance policies and procedures for the company’s raw materials and products,
  • Establish sampling procedures for green coffee purchased and roasted coffee produced;
  • plan, conduct and monitor testing and inspection of each coffee lot/batch procured, and produced; and keep records,
  • Recommend the green coffee to be purchase, as based on the set quality standards,
  • Assess customer quality requirements and ensure that they are met,
  • Develop coffee cupping profiles and share them with clients,
  • organize cupping sessions with clients,
  • Monitor and supervise green coffee producers, and along the whole coffee value chain to ensure quality compliance,
  •  Specifying quality and safety requirements
  • Investigate and set quality standards for products processing,
  • Ensure that operating processes comply with standards like RS97:2007; RS33:2014 etc…
  • Work with operating staff to establish procedures, standards and systems
  • Write technical reports and customers’ charters
  • Train the company staff and key clients on coffee quality and product regulations,
  • Act as a catalyst for change and improvement in performance and quality
  • Record, analyze and distribute statistical information,
  • Develop and ensure implementation of the quality assurance policies and procedures
  • evaluate adequacy of quality assurance standards
  • Establish sampling procedures for green coffee purchased and roasted coffee produced;
  • plan, conduct and monitor testing and inspection of each coffee lot/batch procured, and produced; and keep records,
  • document internal audits and other quality assurance activities
  • investigate customer complaints and non-conformance issues
  • collect and compile statistical quality data
  • analyse data to identify areas for improvement in the quality system
  • develop, recommend and monitor corrective and preventive actions
  • prepare reports to communicate outcomes of quality activities
  • identify training needs and organize training interventions to meet quality standards
  • coordinate and support on-site audits conducted by external providers
  • evaluate audit findings and implement appropriate corrective actions
  • monitor risk management activities
  • responsible for document management systems
  • assure ongoing compliance with quality and industry regulatory requirements,

Requirements

  1.  Bachelor’s degree in Food sciences, related fields or at least 3 years of experience as a professional coffee cupper (Q Grade certified cupper),
  2. Must be Rwandan National
  3. The candidate should have added the following skills:
  • Excellent interpersonal communication skills, both verbal and written
  • Motivated, driven attitude
  • Aptitude for persuasion and negotiation
  • Expert in time management
  • Organized work ethic
  • Ability to meet and/or exceed monthly and quarterly sales quotas
  • Ability to create and deliver client presentations, especially power points and/or white papers,
  • Honesty and integrity

Location: Kigali

Contract conditions: Permanent upon completion of 3 months’ probation period

HOW TO APPLY: Interested candidates are requested to submit their applications (i.e. copies of their degree certificates, application letter addressed to the Managing Director, detailed curriculum vitae and any other relevant certificates) at E-mail: gerard.k@gorillascoffee.com with a copy to info@gorillascoffee.com not later than Friday the 15th November 2019.

THE APPLICATIONS SHOULD CLEARLY INDICATE THE JOB POSITION APPLIED FOR IN THE SUBJECT LINE.

Only shortlisted candidates shall be contacted.

Done at Kigali, on 04th November 2019

 

David NGARAMBE

Managing Director