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Registry Officer

Average: 2.8 (33 votes)

UAP Group is a pan-African Financial Services Group with interests in Insurance, Investment Management, Property Investment, Securities Brokerage and Financial Advisory.

Adress: Grand Pension Plaza | 7th Floor | BP 6644 Kigali, Rwanda |

Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 17 countries. Our primary operations are in South Africa and the Rest of Africa, and we have niche businesses in Latin America and Asia. We have 12 million customers and 31,000 employees as at the end of 2017 and with over 170 years of heritage across sub-Saharan Africa, we are a crucial part of the communities we serve and broader society on the continent. The business is listed on the Johannesburg, London, Zimbabwean, Malawian, and Namibian stock exchanges. The UAP Old Mutual Group comprises of three key players as a result of the acquisition of a controlling stake in Faulu in 2014 and UAP in 2015 by Old Mutual. The acquisition resulted in Old Mutual Kenya and UAP Holdings ( as well as Faulu Microfinance Bank ( forming one of the largest financial services groups with a growing footprint in East and Central Africa. The Group currently has operations in Kenya, Uganda, Tanzania, South Sudan and Rwanda.  The Group now offers customers a comprehensive and enhanced range of financial services which include Investment, Insurance, Banking, and Savings as well as a wider and more accessible distribution network. The wider group also offers broad career growth prospects for employees. It therefore wishes to fill the below vacant position with qualified, experienced, and talented individual to strengthen its portfolio as a Pan – African Financial Services Group. The positions’ details are further outlined below.

Role Title:

Registry Officer-1 Post

Business Unit(s):


Business /Function:

Registry Officer



Reports To:

Customer Service Manager

MDP Level:

Manager of self

Role Size


Job Summary

The role holder will organize and maintain an efficient and effective Registry and Archives filing systems for easy retrieval of file and to offer proper security precautions and storage for both current and non-current files.

Key tasks and responsibilities

  • Labelling of all incoming files in a systematic manner to ensure accurate and efficient management of documents
  •  Ensure to collect all files and have them scanned in EDMS before keeping them in physical filing (Archives)
  • Update inventory cards/register when files are returned to the registry to track the movement of files
  •  Maintain an updated record of all files in registry to facilitate easy tracing of files
  • Repair torn files and change weak rails and ensure high standards are maintained in records management
  •  Appraise files, transfer, and organize arrangement of the non-current files in the archives to ensure only current are kept in the registry and non-current files are transferred and kept in the    archives
  •  Recommend disposal/destruction of files to ensure adequate utilization of filling space
  • Keep an inventory of available space and recommend future needs for an efficient registry
  •  Coordinate, set, and monitor targets for the Registry Operations to ensure smooth running of  the registry
  •   Ensure security of files in the registry and that sensitive information remains confidential
  •   Identifying and retrieving information and documents for users
  •  Carry out to satisfactory any other activities and/or tasks given by the line Manager

Academic/Professional Qualifications and experience

  • Diploma in Records Management; Library; Information Science; ICT or any other related field
  • 2 years’ experience in records management.

Skills and Personal Attributes

  • Quick learner
  • Good computer skills
  • Self-motivated
  • Ability to work as a team player
  • Honest, reliability & dependability
  • Self-driven
  • Good people skills
  • Quality orientation.
  • High standards of performance for self.

Please visit our careers page through:

Interested candidate are requested submit their applications by 5.00 p.m. 20th September 2021.

Applicants must possess or be in the process of applying for a POLICE CLEARANCE CERTIFICATE as at the time of making an application.


ONLY short-listed candidates will be contacted.