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(RFP) -Illustrations and Graphic Design

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The British Council is the United Kingdom’s international organisation for cultural relations. 

Request for Proposal (RFP) – Illustrations and Graphic Design

Date:  5th January 2021

1  Overview of the British Council

1.1   The British Council is the UK’s international organization for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections, and engendering trust.

1.2  We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body

1.3 The British Council employs over 10,500 staff worldwide. It has its headquarters in the UK, with offices in London, Manchester, Belfast, Cardiff, and Edinburgh. Further information can be viewed at www.britishcouncil.org.  

1.4 The purpose and scope of this RFP and supporting documents is to explain in further detail the requirements of the British Council and the procurement process for submitting a tender proposal.

2   Introduction and Background to the Project / Programme

2.1 Overview of the programme

Building Learning Foundations (BLF) is a programme of the Ministry of Education (MINEDUC) and Rwanda Education Board (REB) that is funded by the British people through the Foreign, Commonwealth & Development Office (FCDO) as part of its Learning for all Programme in Rwanda. 

The programme is focused on improving learning outcomes at P1 to P5 in English and Mathematics. This is intended to improve the pupils’ learning achievement in higher grades, thereby increasing equitable access to primary and secondary education in Rwanda. The programme is built on three foundations to ensure long term, sustainable impact: Teacher development, leadership for learning, and system strengthening. Each Foundation has a focus on inclusive education practices for pupils with Special Education Needs to ensure no child is left behind.

The Programme is implemented by a consortium of organizations; Education Development Trust (lead), British Council, and VSO in all 30 Districts of Rwanda.  BLF began in July 2017 and will run until September 2023.

BLF delivers a highly focused programme to transform teachers’ classroom practice and improve pupil learning outcomes in foundational English and Maths. Using research-based best practices in teacher professional development, BLF sets out to improve the pedagogical skills of P1-5 English and Maths teachers; equipping them with the resources they need in order to improve learning outcomes for all primary pupils.

2.2 Overview of pupil activity books

One of BLF’s key outputs is to ensure that P1-P5 teachers and learners have the tools and resources they need for foundational English. 600,000 pupil activity books were provided in 2019 for learning English in P2 and P3, these focus on providing activities for learners to develop and practice English literacy and their language skills. The content of the activity books has been informed by discussions with the Rwanda Education Board (REB) and data from the baseline pupil assessment and complements the English early-grade primary curriculum.

BLF will develop two high-quality pupil activity books (1 for P4, 1 for P5) for use by primary pupils to improve the learning of English foundational skills with a focus on emergent literacy (English as a second/additional language).   The activity books will be for pupils to use for the development of their upper primary grade English literacy, with a particular focus on the development of reading and writing subskills.

The content will align with the current upper primary curriculum and be relevant and sensitive to the Rwanda context.  The books will encourage inclusive practices and will be developed in collaboration with Rwanda Education Board (REB) who will provide valuable input and feedback from the initial planning and design stages through to final editing and production.

3          Specification

3.1       Purpose

The purpose of this assignment is two-fold as it includes both illustrations and graphic design.

3.1.1 Illustrations

This part of the assignment is to develop illustrations for the pupil books, in accordance with the guidelines that will be given by the British Council. The illustrator will be provided with a basic sketch layout of each page of the pupil books which will include simple drawings of Rwandan school pupils, and everyday scenes, objects, and animals. The illustrator will be required to develop the ideas from these simple sketches into high quality, full colour illustrations.

The illustrator will be required to:

  • Develop full-color illustrations from basic sketched designs.
  • Closely follow the written guidelines and the draft sketches provided by the author to ensure all illustrations are relevant and assist in pupil's learning and skills development.
  • Ensure illustrations are relevant and sensitive to the Rwanda context.
  • Ensure the illustrations are accessible and appealing for upper primary pupils (P4-P5) in Rwanda.
  • Ensure illustrations promote inclusive practices.
  • Develop illustrations with a positive and equal presentation of gender.
  • Ensure all illustrations meet the requirements and standards of the Rwanda Education Board (REB).
  • Receive feedback on illustrations from the British Council and REB and make amendments to illustrations when requested.

3.1.2 Graphic Design

This part of the assignment is to complete the graphic design for the P4 and P5 BLF pupil activity books.   The graphic designer will be required to:

  • Develop a template to use for each page of the books according to the production notes provided
  • Closely follow the production notes and guidelines given to design and format the layout of each page.
  • Insert the provided illustrations according to the production notes and following the layout draft sketches provided.
  • Insert the provided text accurately and according to the production notes and following the layout draft sketches provided.
  • Ensure the design is relevant and sensitive to the Rwanda context.
  • Ensure the design is accessible and appealing for upper primary pupils (P4-P5) in Rwanda.
  • Ensure the design meets the requirements and standards of the Rwanda Education Board (REB).
  • Receive feedback on designed pages from the British Council and REB and make amendments to design features and layouts when requested.
  • Design front and back covers for each book according to the guidelines given by the British Council and REB.
  • Ensure the books have a professional and high-quality finish.

3.2 Output

A complete set of illustrations and complete, full color, graphic design for each of the pupil activity books (P4, P5). The exact specifications of each book are yet to be finalized, but the assignment will require:

  • Up to 150 illustrated and graphic designed pages (up to 75 pages for P4, and up to 75 pages for P5)
     
  • Front cover illustrations and graphic design for each book, and graphic design for the back cover

3.3 Methodology

A participatory approach to the assignment is required, reflected in a close working relationship between British Council project staff, and the contracted supplier.

It will be essential that the illustrations and the designs are shared with the British Council project team on a unit (6 pages) by unit basis, and then any requested amendments are promptly made.

The qualifying supplier will be expected to use their creative and technical skills in ways that contribute to the completion of the task. Support and feedback will be provided by the British Council project team and this will be a key part of the delivery process.

3.4 Location, timing, and duration

The work is managed by the British Council team from the BLF project office in Kigali, Rwanda.  Remote working is possible if discussions can be arranged via Skype/MS Teams/Webex and high quality content can be provided digitally and shared by email. The deadline for submissions and the duration of the full assignment are still to be finalised.

3.5 Reporting

Regular reporting to the designated British Council staff member will be required, and meetings (telephone or face to face) will be held regularly to review progress and provide feedback on the illustrating and graphic design process.

3.6 Pricing

In response to this RFP, the supplier is required to provide a quotation, in the format provided in Annex 3 (Pricing approach), per illustrated and graphic designed page, along with a calculation of maximum total for the assignment based on the 75 pages per book maximum.

The price quoted must be the gross amount inclusive of any taxes or other expenses incurred by the supplier. Please check the implications of Rwandan WHT on payments as detailed in Annex 1 Terms and conditions, schedule 1, Taxation. The current WHT rate is 15%.
 

3.7 Format of tender response submission

Tender responses must comprise the relevant documents specified by the British Council completed in all areas and in the format as detailed by the British Council in Annex 2 (Supplier Response). Any documents requested by the British Council must be completed in full. It is, therefore, important that you read the RFP carefully before completing and submitting your tender response.

4   Tender Conditions and Contractual Requirements

This section of the RFP sets out the British Council’s contracting requirements, general policy requirements, and the general tender conditions relating to this procurement process.

4.1       Contracting requirements

4.1.1    The contracting authority is the British Council which includes any subsidiary companies and other organizations that control or are controlled by the British Council from time to time (see: http://www.britishcouncil.org/organisation/structure/status).

4.1.2   The appointed supplier will be expected to deliver the goods and/or provide services at the British Council offices in Kigali, Rwanda.

4.1.3    The British Council’s contracting and commercial approach in respect of the required goods and/or services is set out at Annex 1 (Terms and Conditions of contract). By submitting a tender response, you are agreeing to be bound by the terms of this RFP and the Contract without further negotiation or amendment.

4.1.4   The Contract awarded will specify a maximum monetary value and timeframe for the completion of the assignment.

4.1.5    In the event that you have any concerns or queries in relation to the Contract, you should submit a clarification request in accordance with the provisions of this RFP by the Clarification Deadline (as defined below in the Timescales section of this RFP). Following such clarification requests, the British Council may issue a clarification change to the Contract that will apply to all potential suppliers submitting a tender response.

4.1.6    The British Council is under no obligation to consider any clarifications/amendments to the Contract proposed following the Clarification Deadline, but before the Response Deadline (as defined below in the Timescales section of this RFP). Any proposed amendments received from a potential supplier as part its tender response shall entitle the British Council to reject that tender response and to disqualify that potential supplier from this Procurement Process.

4.2       General Policy Requirements

4.2.1    By submitting a tender response in connection with this Procurement Process, potential suppliers confirm that they will and that they shall ensure that any consortium members and/or subcontractors will, comply with all applicable laws, codes of practice, statutory guidance and applicable British Council policies relevant to the goods and/or services being supplied. All relevant British Council policies that suppliers are expected to comply with can be found on the British Council website (https://www.britishcouncil.org/organisation/transparency/policies). The list of relevant policies includes (but it is not limited to): Anti-Fraud and Corruption, Child Protection Policy, Equality, Diversity, and Inclusion Policy, Fair Trading, Health and Safety Policy, Environmental Policy, Records Management, and Privacy.

4.3       General tender conditions (“Tender Conditions”)

4.3.1    Application of these Tender Conditions – In participating in this Procurement Process and/or by submitting a tender response it will be implied that you accept and will be bound by all the provisions of this RFP and its Annexes. Accordingly, tender responses should be on the basis of and strictly in accordance with the requirements of this RFP.

4.3.2    Third-party verifications – Your tender response is submitted on the basis that you consent to the British Council carrying out all necessary actions to verify the information that you have provided;  and the analysis of your tender response being undertaken by one or more third parties commissioned by the British Council for such purposes.

4.3.3    Information provided to potential suppliers – Information that is supplied to potential suppliers as part of this Procurement Process is supplied in good faith. The information contained in the RFP and the supporting documents and in any related written or oral communication is believed to be correct at the time of issue but the British Council will not accept any liability for its accuracy, adequacy or completeness and no warranty is given as such. This exclusion does not extend to any fraudulent misrepresentation made by or on behalf of the British Council.

4.3.4    Potential suppliers to make their own enquires – You are responsible for analyzing and reviewing all information provided to you as part of this Procurement Process and for forming your own opinions and seeking advice as you consider appropriate. You should notify the British Council promptly of any perceived ambiguity, inconsistency or omission in this RFP and/or any in of its associated documents and/or in any information provided to you as part of this Procurement Process.

4.3.5    Amendments to the RFP – At any time prior to the Response Deadline, the British Council may amend the RFP. Any such amendment shall be issued to all potential suppliers, and if appropriate to ensure potential suppliers have a reasonable time in which to take such amendment into account, the Response Deadline shall, at the discretion of the British Council, be extended.

4.3.6    Compliance of tender response submission – Any goods and/or services offered should be on the basis of and strictly in accordance with the RFP (including, without limitation, any specification of the British Council’s requirements, these Tender Conditions and the Contract) and all other documents and any clarifications or updates issued by the British Council as part of this Procurement Process.

4.3.7    Format of tender response submission – Tender responses must comprise the relevant documents specified by the British Council completed in all areas and in the format as detailed by the British Council in Annex [1] (Supplier Response). Any documents requested by the British Council must be completed in full. It is, therefore, important that you read the RFP carefully before completing and submitting your tender response.

4.3.8    Modifications to tender response documents once submitted – You may modify your tender response prior to the Response Deadline by giving written notice to the British Council. Any modification should be clear and submitted as a complete new tender response in accordance with Annex [1] (Supplier Response) and these Tender Conditions.

4.3.9    Rejection of tender responses or other documents – A tender response or any other document requested by the British Council may be rejected which:

  • contains gaps, omissions, misrepresentations, errors, uncompleted sections, or changes to the format of the tender documentation provided;
  • contains hand written amendments that have not been initialled by the authorised signatory;
  • does not reflect and confirm full and unconditional compliance with all of the documents issued by the British Council forming part of the RFP;
  • contains any caveats or any other statements or assumptions qualifying the tender response that are not capable of evaluation in accordance with the evaluation model or requiring changes to any documents issued by the British Council in any way;
  • is not submitted in a manner consistent with the provisions set out in this RFP;
  • is received after the Response Deadline.

4.3.10  Disqualification – If you breach these Tender Conditions if there are any errors, omissions or material adverse changes relating to any information supplied by you at any stage in this Procurement Process, if any other circumstances set out in this RFP, and/or in any supporting documents, entitling the British Council to reject a tender response apply and/or if you or your appointed advisers attempt:

  • to inappropriately influence this Procurement Process;
  • to fix or set the price for goods or services ;
  • to enter into an arrangement with any other party that such party shall refrain from submitting a tender response;
  • to enter into any arrangement with any other party (other than another party that forms part of your consortium bid or is your proposed sub-contractor) as to the prices submitted; or
  • to collude in any other way
  • to engage in direct or indirect bribery or canvassing by you or your appointed advisers in relation to this Procurement Process; or
  • to obtain information from any of the employees, agents or advisors of the British Council concerning this Procurement Process (other than as set out in these Tender Conditions) or from another potential supplier or another tender response,

The British Council shall be entitled to reject your tender response in full and to disqualify you from this Procurement Process. Subject to the “Liability” Tender Condition below, by participating in this Procurement Process you accept that the British Council shall have no liability to a disqualified potential supplier in these circumstances.

4.3.11  Tender costs – You are responsible for obtaining all information necessary for preparation of your tender response and for all costs and expenses incurred in the preparation of the tender response. Subject to the “Liability” Tender Condition below, you accept by your participation in this procurement, including without limitation the submission of a tender response, that you will not be entitled to claim from the British Council any costs, expenses or liabilities that you may incur in tendering for this procurement irrespective of whether or not your tender response is successful.

4.3.12  Rights to cancel or vary this Procurement Process - By issuing this RFP, entering into clarification communications with potential suppliers or by having any other form of communication with potential suppliers, the British Council is not bound in any way to enter into any contractual or another arrangement with you or any other potential supplier. It is intended that the remainder of this Procurement Process will take place in accordance with the provisions of this RFP but the British Council reserves the right to terminate, amend or vary (to include, without limitation, in relation to any timescales or deadlines) this Procurement Process by notice to all potential supplier in writing. Subject to the “Liability” Tender Condition below, the British will have no liability for any losses, costs or expenses caused to you as a result of such termination, amendment or variation.

4.3.13  Consortium Members and sub-contractors – It is your responsibility to ensure that any staff, consortium members, sub-contractors and advisers abide by these Tender Conditions and the requirement of this RFP.

4.3.14  Liability – Nothing in these Tender Conditions is intended to exclude or limit the liability of the British Council in relation to fraud or in other circumstances where the British Council’s liability may not be limited under any applicable law.

5   Confidentiality and Information Governance

5.1   All information supplied to you by the British Council, including this RFP and all other documents relating to this Procurement Process, either in writing or orally, must be treated in confidence and not disclosed to any third party (save to your professional advisers, consortium members and/or sub-contractors strictly for the purposes only of helping you to participate in this Procurement Process and/or prepare your tender response) unless the information is already in the public domain or is required to be disclosed under any applicable laws.

5.2    You shall not disclose, copy or reproduce any of the information supplied to you as part of this Procurement Process other than for the purposes of preparing and submitting a tender response. There must be no publicity by you regarding the Procurement Process or the future award of any contract unless the British Council has given express written consent to the relevant communication.

5.3  This RFP and its accompanying documents shall remain the property of the British Council and must be returned on demand.

5.4  The British Council reserves the right to disclose all documents relating to this Procurement Process, including without limitation your tender response, to any employee, third party agent, adviser or other third party involved in the procurement in support of, and/or in collaboration with, the British Council. The British Council further reserves the right to publish the Contract once awarded and/or disclose information in connection with supplier performance under the Contract in accordance with any public sector transparency policies (as referred to below). By participating in this Procurement Process, you agree to such disclosure and/or publication by the British Council in accordance with such rights reserved by it under this paragraph. 

5.5  The Freedom of Information Act 2000 (“FOIA”), the Environmental Information Regulations 2004 (“EIR”), and public sector transparency policies apply to the British Council (together the “Disclosure Obligations”). 

5.6  You should be aware of the British Council’s obligations and responsibilities under the Disclosure Obligations to disclose information held by the British Council. Information provided by you in connection with this Procurement Process, or with any contract that may be awarded as a result of this exercise, may therefore have to be disclosed by the British Council under the Disclosure Obligations unless the British Council decides that one of the statutory exemptions under the FOIA or the EIR applies.

5.7  If you wish to designate information supplied as part of your tender response or otherwise in connection with this tender exercise as confidential, using any template and/or further guidance provided in Annex [1] (Supplier Response), you must provide clear and specific detail as to:

  • the precise elements which are considered confidential and/or commercially sensitive;
  • why you consider an exemption under the FOIA or EIR would apply; and
  • the estimated length of time during which the exemption will apply. 

5.8       The use of blanket protective markings of whole documents such as “commercial in confidence” will not be sufficient. By participating in this Procurement Process you agree that the British Council should not and will not be bound by any such markings.

5.9       In addition, marking any material as “confidential” or “commercially sensitive” or equivalent should not be taken to mean that the British Council accepts any duty of confidentiality by virtue of such marking. You accept that the decision as to which information will be disclosed is reserved to the British Council, notwithstanding any consultation with you or any designation of information as confidential or commercially sensitive or equivalent you may have made. You agree, by participating further in this Procurement Process and/or submitting your tender response, that all information is provided to the British Council on the basis that it may be disclosed under the Disclosure Obligations if the British Council considers that it is required to do so and/or may be used by the British Council in accordance with the provision of the provision of this RFP.

5.10     Tender responses are also submitted on the condition that the appointed supplier will only process personal data (as may be defined under any relevant data protection laws) that it gains access to in performance of this Contract in accordance with the British Council ’s instructions and will not use such personal data for any other purpose. The contracted supplier will undertake to process any personal data on the British Council’s behalf in accordance with the relevant provisions of any relevant data protection laws and to ensure all consents required under such laws are obtained. 

6   Tender Validity

6.1       Your tender response must remain open for acceptance by the British Council for a period of 60 days from the Response Deadline. A tender response not valid for this period may be rejected by the British Council.

7 Payment and Invoicing

7.1       The British Council will pay correctly addressed and undisputed invoices within 30 days in accordance with the requirements of the Contract. Suppliers to the British Council must ensure comparable payment provisions apply to the payment of their sub-contractors and the sub-contractors of their sub-contractors. General requirements for an invoice for the British Council include:

  • A description of the goods/services supplied is included.
  • The British Council Purchase Order number is included.
  • It is sent electronically via email in PDF format to Martine.Nibigira@britishcouncil.org

8          Mandatory Requirements / Constraints

8.1       As part of your tender response, you must confirm that you meet the mandatory requirements / constraints, if any, as set out in the British Council’s specification forming part of this RFP. A failure to comply with one or more mandatory requirements or constraints shall entitle the British Council to reject a tender response in full.

9          Qualification Requirements

9.1       Not applicable.

10        Key background documents and further information

10.1     Further relevant background documents/information may be provided to potential suppliers as set out below, as an Annex to this RFP and/or by way of the issue of additional documents/links to additional information/documents. Where no such information/documents are provided, this Section of the RFP will not apply.

11        Timescales

11.1     Subject to any changes notified to potential suppliers by the British Council in accordance with the Tender Conditions, the following timescales shall apply to this Procurement Process:

Activity

Date / time

RFP Issued to bidding suppliers

06/01/2021

Deadline for clarification questions (Clarification Deadline)

12/01/ 2021

British Council to respond to clarification questions

15/01/2021

Deadline for submission of RFP responses by potential suppliers (Response Deadline)

27/01/2021

Final Decision

29/01/2021

The contract concluded with the winning supplier

01/02/2021

Contract start date

01/02/2021

12        Instructions for Responding

12.1 The documents that must be submitted to form your tender response are listed at Part 2 (Submission Checklist) of Annex 2 (Supplier Response) to this RFP. All documents required as part of your tender response should be submitted to the British Council’s e-Tendering portal hosted at https://in-tendhost.co.uk/britishcouncil by the Response Deadline, as set out in the Timescales section of this RFP.

12.2 The following requirements should be complied with when summiting your response to this RFP:

  • Please ensure that you send your submission in good time to prevent issues with technology – late tender responses may rejected by the British Council.
  • Do not submit any additional supporting documentation with your RFP response except where specifically requested to do so as part of this RFP. PDF, JPG, PPT, Word, and Excel formats can be used for any additional supporting documentation (other formats should not be used without the prior written approval of the British Council).
  • All attachments/supporting documentation should be provided separately to your main tender response and clearly labelled to make it clear as to which part of your tender response it relates.
  • If you submit a generic policy / document you must indicate the page and paragraph reference that is relevant to a particular part of your tender response.
  • Unless otherwise stated as part of this RFP or its Annexes, all tender responses should be in the format of the relevant British Council requirement with your response to that requirement inserted underneath.
  • Where supporting evidence is requested as ‘or equivalent’ you must demonstrate such equivalence as part of your tender response.
  • Any deliberate alteration of a British Council requirement as part of your tender response will invalidate your tender response to that requirement and for evaluation purposes you shall be deemed not to have responded to that particular requirement.
  • Responses should concise, unambiguous, and should directly address the requirement stated.
  • Your tender responses to the tender requirements and pricing will be incorporated into the Contract, as appropriate.

 

 13       Clarification Requests

13.1     All clarification requests should be submitted to Glenn.Allies@britishcouncil.org by the Clarification Deadline, as set out in the Timescales section of this RFP. The British Council is under no obligation to respond to clarification requests received after the Clarification Deadline.

13.2     Any clarification requests should clearly reference the appropriate paragraph in the RFP documentation and, to the extent possible, should be aggregated rather than sent individually.

13.3     The British Council reserves the right to issue any clarification request made by you, and the response, to all potential suppliers unless you expressly require it to be kept confidential at the time the request is made. If the British Council considers the contents of the request not to be confidential, it will inform you and you will have the opportunity to withdraw the clarification query prior to the British Council responding to all potential suppliers.

13.4     The British Council may at any time request further information from potential suppliers to verify or clarify any aspects of their tender response or other information they may have provided. Should you not provide supplementary information or clarifications to the British Council by any deadline notified to you, your tender response may be rejected in full and you may be disqualified from this Procurement Process.

14        Evaluation Criteria

14.1     You will have your tender response evaluated as set out below:

Stage 1:  Tender responses will be checked to ensure that they have been completed correctly and all necessary information has been provided.  Tenders responses correctly completed with all relevant information being provided will proceed to Stage 2.  Any tender responses not correctly completed in accordance with the requirements of this RFP and/or containing omissions may be rejected at this point.  Where a tender response is rejected at this point it will automatically be disqualified and will not be further evaluated.

Stage 2:  The completed Qualification Questionnaire (if used) will then be reviewed to confirm that the potential supplier meets all of the qualification criteria set out in the questionnaire. Potential suppliers that meet the qualification criteria will proceed to Stage 3.  Potential suppliers that do not meet the qualification criteria set out in the Qualification Questionnaire (if used) may be excluded from the Procurement Process at this point. Where a potential supplier is excluded at this point, its tender response will be rejected in full and not evaluated further and the supplier will automatically be disqualified from this Procurement Process.

Stage 3:  If a bidder succeeds in passing Stages 1 and 2 of the evaluation, then it will have its detailed tender response to the British Council’s requirements evaluated in accordance with the evaluation methodology set out below. Information provided as part of the Qualification Questionnaire (if used) responses may also be verified as part of this stage.

13.2     Award Criteria – Responses from potential suppliers will be assessed to determine the most economically advantages tender using the following criteria and with equal weighting and will be assessed entirely on your response submitted:

Criteria

Quality                                                     35%

Methodology and Approach                    20%

Knowledge on the British Council policies 5%

Commercial                                             40%

14.3     Scoring Model – Tender responses will be subject to an initial review at the start of Stage 3 of the evaluation process. Any tender responses not meeting mandatory requirements or constraints (if any) will be rejected in full at this point and will not be assessed or scored further.  Tender responses not so rejected will be scored by an evaluation panel appointed by the British Council for all criteria other than Commercial using the following scoring model:

Points

Interpretation

10

Excellent – Overall the response demonstrates that the bidder meets all areas of the requirement and provides all of the area's evidence requested in the level of detail requested.  This, therefore, is a detailed excellent response that meets all aspects of the requirement leaving no ambiguity as to whether the bidder can meet the requirement.

7

Good – Overall the response demonstrates that the bidder meets all areas of the requirement and provides all of the areas of evidence requested, but contains some trivial omissions in relation to the level of detail requested in terms of either the response or the evidence. This, therefore, is a good response that meets all aspects of the requirement with only a trivial level of ambiguity due to the bidder's failure to provide all information at the level of detail requested.

5

Adequate – Overall the response demonstrates that the bidder meets all areas of the requirement, but not all of the areas of evidence requested have been provided. This, therefore, is an adequate response, but with some limited ambiguity as to whether the bidder can meet the requirement due to the bidder’s failure to provide all of the evidence requested.

3

Poor – The response does not demonstrate that the bidder meets the requirement in one or more areas. This, therefore, is a poor response with significant ambiguity as to whether the bidder can meet the requirement due to the failure by the bidder to show that it meets one or more areas of the requirement.

0

Unacceptable – The response is non-compliant with the requirements of the RFP and/or no response has been provided.

14.4     Commercial Evaluation – Your “Overall Price” (as calculated in accordance with requirements of Annex [4] (Pricing Approach) for the goods and/or services will be evaluated by the evaluation panel for the purposes of the commercial evaluation. Prices must not be subject to any pricing assumptions, qualifications or indexation not provided for explicitly by the British Council as part of the pricing approach. In the event that any prices are expressed as being subject to any pricing assumptions, qualifications or indexation not provided for by the British Council as part of the pricing approach, the British Council may reject the full tender response at this point. The British Council may also reject any tender response where the Overall Price for the goods and/or services is considered by the British Council to be abnormally low following the relevant processes set out under the EU procurement rules.  A maximum offer score of 10 will be awarded to the tender response offering the lowest “Overall Price”. Other tender responses will be awarded a mark by application of the following formula:  (Lowest Overall Price/Overall Price being evaluated) x 10 (rounded to two decimal places) = commercial score. 

14.5     Moderation and application of weightings – The evaluation panel appointed for this procurement will meet to agree and moderate scores for each award criteria. Final scores in terms of a percentage of the overall tender score will be obtained by applying the relevant weighting factors set out as part of the award criteria table above. The percentage scores for each award criteria will be amalgamated to give a percentage score out of 100.

14.6     The winning tender response – The winning tender response shall be the tender response scoring the highest percentage score out of 100 when applying the above evaluation methodology, which is also supported by any required verification evidence (to include, without limitation, any updated information or references relating to any Qualification Question responses) obtained by the Authority relating to any self-certification or other requirements referred to in the Qualification Questionnaire (if used). If any verification evidence requested from a supplier, or a relevant third party as may be referred to by the supplier in the Qualification Questionnaire (if used) as a party prepared to provide such information, is not provided in accordance with any timescales specified by the British Council and/or any evidence reviewed by the British Council (whose decision shall be final) does not demonstrate compliance with any such requirement, the British Council may reject that tender response in full and disqualify the potential winning supplier from the Procurement Process at that point.