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RFP for Recruiting a Firm to Develop Training Content and Provide Training to iWorkers and MSEs for iHuzo Project

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AFR began its operations in 2010 with the core objective of stimulating the development of the financial sector in Rwanda.

Advert for Recruiting a Firm to Develop Training Content and Provide Training to iWorkers and MSEs for iHuzo Project

1.    Background

Access to Finance Rwanda (AFR) is a Rwandan Not for Profit Organization, established in March 2010 by the governments of Rwanda and the United Kingdom (UK) and is currently funded by the Foreign, Commonwealth & Development Office (FCDO) former UK Department for International Development (DFID), MasterCard Foundation, USAID, and Sweden. Guided by the Making Markets Work for the Poor (M4P) approach, AFR’s strategic focus is to stimulate financial sector development and address constraints that prevent the financial market from reaching Rwanda’s low-income population.

AFR supports the Government of Rwanda’s development objectives by aligning all its interventions to the national policy frameworks, including the Financial Sector Development Program (FSDP) II, the Economic Development and Poverty Reduction Strategy (EDPRS), the National Employment Policy and the National Investment Strategy. For more details visit:

As part of its COVID-19 response initiatives, AFR partnered with Rwanda ICT Chamber through the iHuzo Project to accelerate micro and small enterprises’ growth by expanding Rwanda’s e-commerce sector.

The Rwanda ICT Chamber is a member-based organization representing country-based ICT companies and the broader business community as part of the Rwanda Private Sector Federation (PSF). The Rwanda ICT Chamber represents more than 214 fee-paying member companies and more than 100 non-fees paying through its innovation and incubation programs. Many of these businesses are at different growth stages: start-ups, Small and Medium Enterprises, and Corporations. The Rwandan ICT Chamber offers to its member companies a wide range of tailored services, including access to markets, advocacy, access to finance, skills development, and many more.  For more details visit:

2. High-level overview of iHuzo Project

The impact of COVID-19 on the Rwandan economy has been significant. The GoR, development partners, and other stakeholders continue implementing several initiatives to cushion the pandemic’s effects and jumpstart the economic recovery process. These initiatives aim to support the recovery of the business hardest hit by COVID-19, including Micro, Small and Medium Enterprises, and address other urgent needs brought to light by the COVID-19 pandemic.

The pandemic made clear the value propositions of digital adoption and digital commerce are higher for society at large, by providing continuity of essential services and goods and by offering contactless, cashless transactions. AFR in collaboration with the ICT Chamber has, thus, identified the need for interventions that would speed up digital adoption and support productive livelihoods for young adults through digital commerce amid the response to the global pandemic and part of an existing national ICT growth strategy. 

AFR initiated the project: iHuzo (Accelerating growth of Micro and Small Enterprises (MSEs) through expanding the e-commerce sector in Rwanda) with ICT Chamber as on-ground implementing partner and BFA Global offering technical assistance for the project.

The overall aim of the intervention is to spur the growth of livelihoods and employment opportunities through e-commerce, to address the barriers and promote an enabling market system for e-commerce with onboarding MSEs into the digital economy at the core.

Specific project objectives include:

  • Onboard up to 1,500 non-digital local MSE businesses into e-commerce and digital commerce platforms
  • Establish network of at least 100 e-commerce specific centres or cafes to support MSES to onboard onto e-commerce and digital commerce platforms to employ youths as iWorkers 
  • Increase trust and quality in the marketplace by addressing challenges of matching, reputation management, information that foster iWorker employment generation.
  • Enhance public-private dialog between government and the private sector to align priorities and address market gaps.
  • Create linkages and partnerships with lenders willing to test alternative methods of credit assessment and other development programs promoting the growth of MSEs.

3. The assignment 

To support the objective of onboarding 1500 MSEs and 2000 iWorkers onto digital commerce platforms and ensure they stay and succeed, the project seeks to offer relevant training, tailored to identified needs of MSEs and iWorkers.  Thus, Access to Finance Rwanda seeks to hire a qualified training firm to develop training content and administer training to MSEs and iWorkers.  ICT Chamber will offer a curriculum guide to be used to develop tailored training modules for the different segments of MSEs and iWorkers. The list of categorised and mapped MSEs and iWorker will also be provided to the training firm.

4.  Expected deliverables

The training firm will produce the following specific outputs:

  1. Fully developed training content and videos in English and Kinyarwanda for different segments of MSEs and iWorkers.
  2. Comprehensive training schedule with time/days allocated to each module and the duration required to complete the training.
  3. Approach and methodology to be used to carry out and fully complete the training of 1500 MSEs and 2000 iWorkers.
  4. A monthly progress report capturing the number of trainings provided, number of trainees, any success story because of training provided, and integrating the reporting template provided by ICT chamber and Access to finance Rwanda.
  5. A consolidated final report capturing key outcomes of the training (e.g.  the number trained, number of interested MSEs to onboard on platforms as result of training, etc.) to be submitted to ICT Chamber and Access to Finance Rwanda in English at the end of the assignment.
  6. Submit all training materials developed to the ICT chamber and Access to Finance Rwanda at the end of the training period. ICT Chamber and Access to Finance Rwanda reserve full rights to the content developed.

How to Apply

All interested and qualified firms should submit their proposals (both Technical and Financial) separately, marked with clear subject line: “Recruiting a Firm to Develop Training Content and Provide Training to iWorkers and MSEs for iHuzo Project to; not later than Friday 7th May 2021 at 05:00 pm Central African Time (CAT).

KEY NOTE: Follow this link to the AFR website RFP for Recruiting a Firm to Develop Training Content and Provide Training to iWorkers and MSEs for iHuzo Project – Access to Finance Rwanda ( information on this advertisement.