Social Media & Account Manager

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Average: 2.8 (6 votes)

Digital Creations Ltd is a full service communications agency that was duly registered in Rwanda in 2012 to provide a wide range of solutions in developing and implementing strategic and effective communication activities such as Media services, Event management, Digital media, Creative design and Brand management.

Executive Summary

Digital Creations Ltd is a full-service communications agency that is duly registered in Rwanda since 2012 to provide a wide range of solutions in developing and implementing strategic and effective communication activities such as Media services,

Event management, Digital media, Creative design, and Brand management.

Job Title

Social Media & Account Manager

Job Description

  • Setting and implementing social media and communication campaigns to align with marketing strategies
  • Providing engaging text, image and video content for social media accounts
  • Responding to comments and customer queries in a timely manner
  • Monitor and report on feedback and online reviews
  • Organize and participate in events to build social media community and boost brand awareness
  • Coordinate with creative, marketing, PR, and Communications teams to ensure brand consistency and communication correctness
  • Build and maintain strong and long-lasting relationships with customers, potential customers and media for the sake of the agency
  • Stay up-to-date with digital technology trends
  • Clearly communicate the progress of monthly/quarterly initiatives
  • Monitor the effectiveness of advertising campaigns.
  • Familiarize yourself with your clients' products and services, the target audience and their competitors' activities
  • Create, and manage all published content
  • Demonstrate ability to map out marketing strategy and then drive that strategy proven by testing and metrics.
  • Develop a social media strategy and implement a proactive process for capturing customer online reviews. Monitor online ratings and respond accordingly.
  • Monitor effective benchmarks (best practices) for measuring the impact of Social Media campaigns. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results.
  • Become an advocate for the Company in Social Media spaces, engaging in dialogues and answering questions where appropriate.

Qualification

  • Bachelor Degree in Communications, Marketing, or any other related field
  • Proven work experience in social media or related field at least for 2 years
  • Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
  • Demonstrable social networking experience and social analytics tools knowledge
  • Adequate knowledge of web design, web development
  • Knowledge of online marketing and a good understanding of major marketing channels
  • Positive attitude, attention to details and customer oriented with good multitasking and organizational ability
  • Fluency in English and Kinyarwanda. French is an added advantage
  • Experience launching social media and digital marketing campaign
  • Ability to interpret website traffic and online customer engagement metrics
  • Personal interest and active user of social media sites such as Facebook,Twitter, InstaGram, LinkedIn, Youtube, etc.

SOME ADDED ADVANTAGES WE ARE LOOKING AT

  • Acquaintance with social media management programs such as Hootsuite, Hubspot, Sprout Social or any other.
  • Generating analytics to track the effectiveness of social media outreach
  • Familiarity with stock photo site
  • Basic marketing and graphic design skills

How to apply

Submit a motivation letter, CV and academics recruitment@dcs.rw  and sample of your previous work.

Deadline of Application: November 15th, 2018