Telesales / Student Adviser

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Telesales / Student Adviser

UNICAF, the leading online platform in sub-Saharan Africa offering quality higher education degree programmes in collaboration with UK, US, African and European universities, is growing and looking for a Telesales / Student Adviser in Kigali, Rwanda.

Job description:

  • Support and provide superior service to customers via phone
  • Use questioning and listing skills that support and effective telephone conversation
  • Provide customers with product and service information
  • Process documents, forms, and applications
  • Identify and escalate priority issues

 Key Competencies:

  • Excellent verbal and written command of the English
  • Excellent conversational skills through the phone in English
  • Excellent computer skills (typing skills will be considered an advantage)
  • Attention to detail
  • Excellent time management
  • Ability to reach assigned targets

To apply, please submit your application, stating the position you are applying for, with a copy of your CV to vacancies@unicaf.org not later than 2nd May 2019.