OLD MUTUAL INSURANCE RWANDA PLC
Grand Pension Plaza, 7th Floor, P.O. Box 6644, Kigali, Rwanda

INVITATION TO BID

Tender Reference No.: 010/S/RFQ/2026/2027/ OMIR/GB/ih.

Old Mutual Insurance Rwanda Plc invites eligible and qualified bidders to submit proposals for the following assignments:

Lot 1: Customer Satisfaction & Brand Perception Survey
Lot 2: Mystery Shopper Survey

Interested bidders may obtain the Request for Quotation (RFQ) document by sending a request via email to procurementrw@oldmutual.rw together with proof of payment of a non-refundable fee of RWF 10,000.

Payment may be made through:

MoMo Pay: 008530 (Old Mutual Insurance Rwanda Plc)

OR

Bank Account Name: Old Mutual Insurance Rwanda Plc
Bank: Bank of Kigali
Account Number: 00040-00620632-38

Bidders may apply for one or both lots.

Completed bids (Technical and Financial Proposals submitted separately in sealed envelopes) must be delivered physically to:

Old Mutual Insurance Rwanda Plc
Grand Pension Plaza, 7th Floor
Tender Box

Submission Deadline: 19 June 2026 at 11:00 AM (Local Time)

Late submissions will not be accepted.

Any requests for clarification should be addressed to:
procurementrw@oldmutual.rw.

Old Mutual Insurance Rwanda Plc reserves the right to accept or reject any bid and is not bound to award the tender to the lowest bidder.

Issued by:

Chantal Habiyakare
Managing Director
Old Mutual Insurance Rwanda Plc