Travel Agents/ Ticket Seller

Average: 3.6 (7 votes)

Peace and Safety Travel Agency

Peace and Safety Travel Agency is a traveling agency owned by a Chinese investor is located in Kigali (MIC building). It provides travel and tourism-related services (flight tickets) and selling travel products and services on behalf of suppliers (Airlines).

Peace and Safety Travel Agency seeks to recruit highly qualified, self- motivated and experienced 2 travel agents/ ticket seller.

Responsibilities and Duties:

  • Make daily ticket sales and/reservations or bookings.
  • Make alternative booking arrangements if changes arise before or during the trip
  • Tell clients about what their trip will be like, including giving details on required documents, such as passports or visas
  • Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs, and accommodations
  • Provide relevant information, brochures and publications (guides, local customs, maps,
  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages
  • Deal with occurring travel problems, complaints or refunds
  • Attend travel seminars to remain updated with tourism trends
  • Enter data into our software and maintain client files
  • Network with tour operators
  • Maintain statistical and financial records
  • Meet profit and sales targets
  • Give advice about local weather conditions, customs, and attractions


  • Be familiar or have a good understanding of IATA & ATOL
  • Degree in Hospitality, Travel, Tourism, Business or relevant field
  • Proven work experience of more than 1 year as a travel agent or in traveling agency
  • Excellent knowledge of computer reservations systems
  • Fluency in English and French
  • Strong sales skills and commercial awareness
  • Ability to interact, communicate and negotiate effectively
  • Sound knowledge of domestic and international travel trends

How to apply: Interested & qualified candidates should submit an application to 

  • 1 page of a cover letter (addressed to the manager)
  • Updated CV
  • Copy of required academic qualification and any other certificate.


Deadline: December 15th, 2019.  5 pm (local time)