Administration and Communication Assistant 

Tech for health Equity Foundation

Position title: Administration and Communication Assistant 

Report to: Administration & Finance Manager (dotted line to Executive Director for communications)

Location: Kigali, Rwanda

Position Location: Kigali, Rwanda 

Anticipated Start Date: Immediately

About Tech for Health Equity Foundation (TFHE Foundation)

The TFHE Foundation seeks to:

1. Improve health equity by deploying technology solutions to enhance access to healthcare services.
2. Strengthen health systems using digital health tools, especially in remote and underserved communities.
3. Facilitate the use of innovative digital solutions such as drones for disease prevention and
4. health promotion. Mission: To leverage technology to improve healthcare access and outcomes,

Main Mission: To leverage advances in technology to improve healthcare access and 

Position Description

The Administration & Communications Assistant provides administrative, reception, and operational support while leading the organization's day-to-day communications and digital presence. This role ensures efficient office operations, delivers a professional first point of contact for visitors and stakeholders, and supports the organization's visibility through strategic communication, content creation, and digital marketing.

Essential functions include [but are not limited to]:

Office Administration &Operation (35%)

• Manage day-to-day office operations and administrative processes.
• Maintain physical and electronic filing systems.
• Coordinate procurement of office supplies and maintain inventory.
• Support travel arrangements, accommodation bookings, and logistics.
• Organize meetings, workshops, and events.
• Prepare agendas, take minutes, and follow up action points.
• Manage correspondence and document management.

• Coordinate office maintenance and equipment.
• Support logistical arrangements for international visits of TFHE staff and other guests; this includes booking accommodation, flights and ensuring airport pick-up and drop-off. 
• Ensure all project assets are properly labeled as per TFHE and donor requirements 
• Assist the Finance and Administration Manager to periodically reconcile physical stock against book records of office supplies & stationery. 
• Assist the Finance and Administration team in updating inventory of project assets.
• Work closely with the Operations team to provide support as required
• Perform any other duties as may be requested by the supervisor

Reception & Customer Service (20%)

• Welcome visitors and serve as the first point of contact.
• Manage incoming calls, emails, and inquiries.
• Maintain visitor logs and meeting schedules.
• Ensure reception and meeting areas are professional.
• Coordinate hospitality for meetings and guests.

Communications & Digital Marketing (30%)

• Implement the organization's communication strategy.
• Create content for social media, website, newsletters, and email campaigns.
• Manage social media platforms.
• Design communication materials using Canva or similar tools.
• Coordinate photography and video documentation.
• Draft news stories, blogs, press releases, and success stories.
• Monitor and update website content.
• Track communication analytics and prepare monthly reports.
• Maintain digital library of communication assets.

Executive Support (10%)

• Support scheduling and calendar management.
• Prepare presentations and official correspondence.
• Support board and management meeting logistics.
• Follow up assigned administrative action items.

Records & Information Management (5%)

• Maintain confidential organizational records.
• Archive and retrieve documents.
• Maintain stakeholder databases.

Qualifications

Bachelor's Degree in Business Administration, Communications, Marketing, Public Relations, Journalism, Office Management, Management, or another relevant field.

Experience

• Minimum 2–3 years of relevant professional experience.
• Experience in office administration and reception.
• Experience managing social media and digital communications.
• Experience organizing meetings and events.
• NGO, development, or private sector experience is an advantage.

Technical Skills

• Microsoft Office Suite
• Google Workspace
• Canva
• Mailchimp or similar
• WordPress/CMS
• Social media management
• Basic photography and video editing
• Digital marketing
• Document management systems

Core Competencies

• Excellent organizational skills
• Professional communication
• Customer service
• Attention to detail
• Integrity
• Creativity
• Time management
• Problem solving
• Teamwork
• Adaptability

Key Performance Indicators

• Efficient office operations and timely administrative support.
• Professional reception and stakeholder experience.
• Consistent social media and website updates.
• Growth in digital engagement.
• Timely production of communication materials.
• Monthly communication analytics reports.

Preferred Added Value

Experience with AI-powered communication tools, graphic design, digital advertising, CRM systems, project management tools, and Google Analytics is an added advantage.

Language:

Fluency in English is required. 

Application Instructions:

Job closing date: July 17th, 2026

To apply, applicants are required to apply via Job in Rwanda by sending their applications on email below:

 info@tech4healthequity.org

Due to the volume of applications submitted, only finalists will be notified. No phone calls, please.

TFHE Foundation offers a supportive work environment and excellent benefits.