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Assistant Operations Manager

DP World Logistics Rwanda

We are the leading provider of smart logistics solutions, enabling the flow of commerce around the world. We think about the future, anticipate change and deploy industry-leading technology to create the smartest, most efficient business solutions, while ensuring a positive and sustainable impact on economies, societies and our planet.

Our network spans the globe, made up of logistics terminals, marine services, ports and economic zones. We think ahead, anticipate change and create innovative trade solutions for a positive impact on society.

We’ve developed innovative trade solutions, enabling the flow of trade to and from Rwanda, and continuing to empower our African customers, businesses partners and governments to expand economies and improve communities.

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https://www.dpworld.com/rwanda/logistics-services

Job Vacancy Announcement

Position: Assistant Operations Manager

Company: Kigali Logistics Platform (KLP) seeking to hire a qualified and experienced Ass Operations Manager

Key Responsibilities:

  • Act as vital link between Head of Operations & ground level staff; oversee client schedules, warehouse performance and inventory control.
  • Ensure adequate resources – manpower and equipment – to meet daily operations; check & approve maintenance schedules (PMS).
  • Maintain SOPs, strong process controls and all relevant documentation to prevent revenue leakage.
  • Identify and address major risks, poor performance and attitudes in a timely manner.
  • Monitor KPIs (Destuff/loading times, truck turnaround) and execute seamless end-to-end operations daily.
  • Manage service delivery, warehouse management, cargo safety and regulatory compliance in the dedicated zone.
  • Prepare daily/weekly/monthly reports; investigate complaints and incidents as required.
  • Focus on people’s engagement – motivate and coach teams; conduct performance reviews.
  • Promote positive workforce relationships and track performance against targets.
  • Ensure HSE risk assessments, safe working procedures, proactive safety inspections and GHSE reporting.
  • Assess HSE compliance, training requirements; report accidents and incidents promptly.

Qualifications & Requirements:

  • Bachelor’s degree in business, Operational Management, Logistics or related discipline.
  • Minimum 5 years’ experience in Supply Chain & Logistics Operations, with managerial experience.
  • Strong organizational, planning and analytical skills; effective communicator at all levels.
  • Sound understanding of Health & Safety legislation; ability to identify risks in a terminal environment.
  • High problem-solving ability; agile, decision-driven, customer-focused; flexible working hours.

Key Competencies:

  • Strong leadership, mentoring and stakeholder management skills.
  • High attention to detail; ability to work under pressure and meet tight deadlines.
  • Good communication, reporting and safety-conscious approach to work.

How to apply: Interested candidates should send their updated Curriculum Vitae, Academic credentials, and application letter addressed to Head of Human Resources DP World Rwanda on info.dpworldkigali@dpworld.com not later than 21st June 2026

Juliet NAIGA

Head of Human Resource

Kigali Logistics Platform

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