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Front Desk Supervisor / Duty Manager

Lakeside Recreation Resort

Strategically situated on a 32-hectare property in the scenic Ngoma District, Lakeside Recreation Resort was born from a vision to create a premier leisure and hospitality destination within Rwanda's most tourism-dense corridor.

Positioned as a first-mover on the pristine shores of Lake Mugesera, we provide a serene escape that anchors the region between Kigali and Akagera National Park. Our development aligns proudly with Rwanda's national priority under Vision 2050 to advance the hospitality sector through world-class infrastructure.

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Lakeside Recreation Resort is a new 63 key lakeside resort on Lake Mugesera. We are recruiting the team that will open the property and set its standards. If you have hospitality experience and take pride in how you look after guests, we would like to hear from you. 

THE POSITION

Front Desk Supervisor / Duty Manager.

  • Runs the front desk and the arrival experience
  • Takes the Duty Manager role on shift, including guest service recovery.

Experience

  • At least five years in front office with supervisory experience and property management system fluency. 

WHAT WE OFFER 

  • A place in the opening team, with scope to set standards.
  • A competitive package, with on site accommodation for resident roles.
  • Training against our guest experience blueprint and standard operating procedures, and room to grow.

HOW TO APPLY 

Send your CV and a one page cover letter to careers@lakesideresort.rw , with the position you are applying for in the subject line. 

Deadline: 30 October 2026. 

Selection: interviews will be held in November 2026, and successful candidates will join ahead of the opening on 1 December 2026. Only shortlisted candidates will be contacted. 

More roles: additional positions across the resort are advertised at www.lakesideresort.rw . 

Lakeside Recreation Resort Ltd is an equal opportunity employer and welcomes applications from all qualified candidates, including women and persons with disabilities. 

Meet. Escape. Play. Celebrate.

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