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IT Assistant

JALI S.C PLC (JSC)

JALI S.C PLC is an Investee Company of JALI Investment Ltd and JALI Transport Ltd which are an investment Companies of Rwanda Federal Union of Transport Cooperatives (RFTC). The Company was registered under the laws of the Republic of Rwanda by the Rwanda Development Board on the 26th January 2018. JALI S.C PLC was licensed by National Bank of Rwanda on 3rd January 2019 and in conformity with article 4 of BNR regulation number 02/2009 on the organization of Microfinance. it was allowed to operate microfinance activities in Rwanda under the status of Public limited Company. JALI S.C PLC was authorized to perform all activities for which the license has been granted. Its headquarters is located at : AMASHYIRAHAMWE - Modern Market Building /Nyabugogo opposite WASAC Kimisagara Road at Kigali.

The main founding objective of JALI S.C PLC is to provide reliable and affordable financial solutions initially to Small and Medium Size Enterprises and local individuals. Our primary targeted clientele is mainly made up of members of transport cooperatives across Rwanda, drivers, motor, vehicle operators, garages and spare parts shops, car wash bay businesses and individual transport operators but will also extend financial services to the rest of the public. Currently JALI S.C PLC has one main branch and it’s going to make use of agency banking before putting branches in place. The company has a total number of 10 employees that including a Managing Director, 2 managers and 7 other employees.

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https://www.jalisc.rw

JOB ADVERTISEMENT

We are seeking to recruit a qualified, competent, and results-oriented candidates for the position of IT Assistant to support the institution’s IT operations across all branches.

Position: IT Assistant
Duty Station: Head Office, Kigali, Rwanda
Employment Type: Full-time

Key Responsibilities

A. Core Banking System Operations

  • Administer and maintain the core banking and AdBanking systems.
  • Manage user accounts, access rights, system configurations, and operational troubleshooting.
  • Monitor system performance, transaction processing, and data integrity.
  • Coordinate system upgrades, maintenance, and technical support with vendors.
  • Provide technical support to staff and troubleshoot hardware, software, and network-related issues.
  • Support the preparation and extraction of reports from the Enterprise Data Warehouse (EDWH).
  • Install, configure, and maintain computers, printers, Microsoft 365, and other IT equipment.
  • Assist in managing networks, internet connectivity, email systems, and IT infrastructure.
  • Support IT security, data backup, access control, and compliance with internal IT policies.
  • Maintain IT asset inventories, software licenses, and technical documentation.
  • Assist in implementing IT policies, procedures, and business continuity measures.

Qualifications and Experience:

Applicants should have:

Qualifications and Experience

  •  Bachelor’s Degree in Information Technology, Computer Science, Information Systems, or a related field.
  • At least three (3) years of relevant IT experience, preferably in a financial institution
  • Basic knowledge of computer hardware, software, networking, and IT troubleshooting.
  • Knowledge of Microsoft 365, databases, and core banking systems (ad banking) will be an added advantage.

Key Competencies

The successful candidate should demonstrate:

  • Strong troubleshooting and analytical skills.
  • Good knowledge of IT infrastructure, cybersecurity, and data management.
  • Strong communication, documentation, and problem-solving skills.
  • High integrity, confidentiality, accountability, and ability to work independently

How to Apply:

Interested and qualified candidates should submit:

  • Interested candidates should submit an application letter, updated CV, academic and professional certificates, identification, and contact details of three referees

Applications should be submitted to recruitment@jalisc.rw  no later than [28th October 2026 at 5pm] and only shortlisted candidates will be contact.

Approved by:

NDAKAZA Emmanuel

Managing Director

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