Skip to main content

Professional Operations Manager

The National Pharmacy Council of Rwanda

The National Pharmacy Council (NPC) is an independent statutory regulatory organization accountable for the regulation of the pharmacy profession in Rwanda. It has been established by law No 45/2012 of 14/01/2013 relating to the organization, functioning, and competence of the Council of pharmacists herein referred to as National Pharmacy Council.

 

Rate this employer
Average: 3.3 (3 votes)

http://www.pharmacycouncil.rw/

JOB ADVERTISEMENT

Professional Operations Manager

Position: Professional Operations Manager
Organization: National Pharmacy Council (NPC), Rwanda
Duty Station: Kigali, Rwanda
Employment Type: Permanent, Full-time
Salary: As per the NPC's approved salary structure.
Application Deadline: September 3, 2026, at 5:00 PM (Kigali time)

ABOUT US

The National Pharmacy Council (NPC) is an independent statutory regulatory authority established by Law No. 45/2012 of 14/01/2013, mandated to ensure that the rules, honour and dignity of the pharmacy profession are upheld and that public health is protected. The Council promotes the principles of morality, integrity and dedication essential to pharmacy practice, and ensures that all its members comply with their professional obligations and the laws and regulations governing pharmacy professionals in Rwanda. The vision of the National Pharmacy Council is to become a Centre of Excellence in the regulation and control of the pharmacy profession.

ABOUT THE ROLE

The National Pharmacy Council is seeking to recruit a qualified and experienced Professional Operations Manager to be based in the City of Kigali. Reporting to the Permanent Secretary and Registrar, the Professional Operations Manager will lead the Council's core regulatory functions, registration and licensing, education and continuous professional development, and practice and conduct oversight while deputizing for the Permanent Secretary and supporting the Council's Technical Committees.

DUTIES AND RESPONSIBILITIES

The Professional Operations Manager will be responsible for the following:

Registration and Licensing

  • Coordinate the planning, organization and guidance required to establish, develop and maintain universally acceptable standards for the registration of pharmacy professionals.
  • Coordinate all activities related to the pre-registration examination.
  • Ensure the timely execution of the registration and licensing of pharmacy professionals.

Education and Continuous Professional Development (CPD)

  • Ensure the effective management of the Continuous Professional Development (CPD) program.
  • Coordinate the planning, organization and guidance required to establish, develop and maintain universally acceptable standards in pharmacy education and related matters.
  • Coordinate CPD program activities to ensure that program goals and objectives are achieved in line with established priorities, timelines and funding constraints.
  • Coordinate educational activities offered by CPD providers for professionals undertaking CPD activities for relicensing purposes.
  • Coordinate all activities related to the internship program.

Practice and Conduct

  • Coordinate the planning, organization and guidance required to establish, develop and maintain universally acceptable standards in pharmacy practice and professional conduct.
  • Evaluate and support the development of policies and procedures for the management of professional misconduct cases.
  • Manage the complaints and investigation process relating to professional conduct.

Management

  • Deputize for the Permanent Secretary in ensuring the smooth running of the Council's office.
  • Provide technical support to all Technical Committees of the Council.
  • Manage staff and oversee the day-to-day activities of the Professional Affairs Department of the NPC.
  • Participate in the development and execution of the NPC's action plan and strategic plan.
  • Prepare, or supervise the preparation of, progress reports, quarterly reports, annual reports and other reports as required by the Permanent Secretary.
  • Record minutes of meetings of the Permanent Secretary, including meetings with stakeholders.
  • Perform any other duties as may be assigned by the supervisor in line with the job description.

QUALIFICATIONS AND REQUIREMENTS

Educational Qualifications

  • A Bachelor's degree in Pharmacy with a minimum of four (4) years of progressively responsible, related experience is required; a Master's degree in a health-related profession is an added advantage.
  • A valid license to practice the pharmacy profession in Rwanda.

Knowledge and Skills

  • Demonstrated leadership, strategic planning, visioning and management abilities.
  • Demonstrated ability to build and maintain relationships with senior-level colleagues, and to interact productively and comfortably with NPC stakeholders.
  • Excellent writing and presentation skills in English are required, along with good working knowledge of French.
  • Ability to manage multiple projects simultaneously and to work effectively under pressure.
  • Computer literate, with proficiency in Microsoft Office applications.
  • Ability to work independently and to solve complex problems using sound judgment and discretion.
  • Ability to develop and maintain effective partnerships with medical, pharmaceutical and health-training institutions.
  • Willingness to perform other duties as determined by the Permanent Secretary/Registrar.

HOW TO APPLY

Interested and qualified candidates should submit a complete application package comprising:

  • A cover letter addressed to the Chairperson of the Rwanda National Pharmacy Council
  • A Curriculum Vitae
  • Proof of relevant work experience
  • A notarized copy of the Pharmacy degree
  • A notarized copy of the equivalence certificate of the degree from the higher Education Council (for applicant who studied abroad)
  • A copy of the license to practice pharmacy
  • A copy of the National Identity Card
  • A valid criminal record certificate, to be submitted by the successful candidate prior to issuance of the appointment letter.

APPLICATION SUBMISSION

  • Submission Deadline: September 3, 2026, at 5:00 PM (Kigali time) 
  • Submission Channel: Complete application packages must be submitted in hard copy. 
  • Submission Venue: National Pharmacy Council (NPC) Head Office, KG 632 St, Kimihurura, Rugando, City of Kigali. 
  • Late Applications: Late applications will not be accepted. 
  • Selection Process: Only shortlisted candidates will be contacted for an interview. NPC reserves the right to conduct additional assessments as part of the selection process.

CONTACT FOR MORE INFORMATION

Disclaimer: The National Pharmacy Council does not charge any fee at any stage of the recruitment process.

Issued in Kigali on 19 August 2026

Rwanda National Pharmacy Council Management

Click on the APPLY button to send your application documents:
  • Your application will be sent to the employer immediately (Allowed formats: .doc .pdf .txt .docx)
  • A confirmation email will be sent to you few minutes afterwards
  • You can request any documents archived from our website (ex: a job description, a CV, a cover letter...)
Please bear in mind that you should never be requested to pay to get interviews, or to pass extra certifications etc...