Request for Proposals (RFP) Consultancy to Adapt One Health Education Modules for Community Health Workers (CHWs) for Health Emergency Preparedness and Response Through the e-Ubumenyi Platform

Request for Proposals (RFP)

RFP Title:	Consultancy to adapt One Health Education Modules for Community Health Workers (CHWs) for Health Emergency Preparedness and Response through the e-Ubumenyi Platform
RFP No:	P2029-2026-1
Date of Issuance:	November 12, 2026
Due Date for Questions:	November 19, 2026, 2:00 pm Kigali time
Response to Questions:	A single consolidated set of responses, with questions anonymized, will be issued by November 23, 2026, to all offerors who requested
RFP Conference Date (if necessary):	Not applicable – no RFP conference will be held
Closing Date:	November 30, 2026, 4:00 pm Kigali time
Estimated Award Date:	December 7, 2026. Contract signature is expected by December 15, 2026. No work may begin before the contract is signed.
*** ETHICAL AND BUSINESS CONDUCT REQUIREMENTS * Pact does not tolerate fraud, collusion among offerors, falsified proposals/bids, bribery, or kickbacks. Any firm or individual violating these standards will be disqualified from this procurement, barred from future procurement opportunities, and may be reported to the relevant Donor. Employees and agents of Pact are strictly prohibited from asking for or accepting any money, fee, commission, credit, gift, gratuity, object of value or compensation from current or potential vendors or suppliers in exchange for or as a reward for business. Employees and agents engaging in this conduct are subject to termination and will be reported to the Donor. In addition, Pact will inform the Donor of any supplier offers of money, fee, commission, credit, gift, gratuity, object of value, or compensation to obtain business. Offerors responding to this RFP must include the following as part of the proposal submission: Disclose any close, familial, or financial relationships with Pact or project staff. For example, if an offeror’s cousin is employed by the project, the offeror must state this. Disclose any family or financial relationship with other offerors submitting proposals. For example, if the offeror’s father owns a company that is submitting another proposal, the offeror must state this. Certify that the prices in the offer have been arrived at independently, without any consultation, communication, or agreement with any other offeror or competitor for the purpose of restricting competition. Certify that all information in the proposal and all supporting documentation are authentic and accurate. Certify understanding of and agreement to Pact’s prohibitions against fraud, bribery, and kickbacks. Please contact mmutabazi@pactworld.org** with any questions or concerns regarding the above information or to report any potential violations. Potential violations may also be reported directly to pactworld.ethicspoint.com or call 503-444-4036

A. BACKGROUND

Pact is an International NGO with offices around the world. Its mission is to enable systematic solutions that empower people who are poor and marginalized to earn a dignified living, be healthy and benefit from the natural resources around them. Pact achieves this by strengthening local capacity, fostering effective governance systems and transforming markets into a force for development.

Pact Rwanda, through the U.S. Department of State-funded ACHIEVE Project and in support of the Rwanda Biomedical Center (RBC), is issuing this RFP to engage a qualified consultancy firm to technically adapt four One Health-oriented community health worker (CHW) training modules into a standardized digital training package for health emergency preparedness and response. The technical counterpart for this assignment is RBC’s Public Health Surveillance and Emergency Preparedness and Response Division (PHS&EPR).

Community health workers (CHWs) are the first line of Rwanda’s health system. Present in every village, they are often the first to observe unusual illness or deaths in people and animals, and the first point of contact for families seeking care. Their ability to recognize and report signals early, protect themselves and their communities, and communicate risks clearly is central to the country’s capacity to detect and contain outbreaks.

Most emerging infectious diseases originate in animals. Viral hemorrhagic fevers (VHF), such as Ebola and Marburg, are linked to wildlife, including bats, and Rift Valley fever spreads from livestock and mosquitoes to people. Outbreaks often first appear in animals, with unusual deaths or abortions in livestock or dead wildlife, before human cases occur. A One Health approach, linking human, animal, and environmental health, is therefore essential for early detection and response at the community level.

Rwanda faces a heightened risk of public health emergencies. These include the risk of importation of viral hemorrhagic fevers such as Ebola from neighboring countries, climate-sensitive outbreaks such as cholera and Rift Valley fever, and the health effects of extreme weather. Community-based surveillance and event-based reporting systems, including SMS-based reporting by trained community lookouts, are in place. However, digitalized CHW training content on emergency preparedness needs to be updated, harmonized with current national guidelines, and made explicitly One Health through the e-Ubumenyi platform.

The purpose of the contract to be awarded under this RFP is to strengthen standardized national digital learning content for CHWs through the MoH/RBC e-Ubumenyi digital platform, delivered through the existing CHW training cascade. The modules will apply a One Health approach across four priority areas of health emergency preparedness and response – community-level recognition, surveillance, safe referral, risk communication and community engagement, and MNCH continuity – for integration into the government-owned e-Ubumenyi digital learning platform, which supports continuous capacity building for CHWs.

B. SCOPE OF WORK

1. Objective

The objective of this Statement of Work is to obtain the services of a qualified consultancy firm to technically adapt four One Health-oriented CHW training modules into a standardized digital training package, aligned with national guidelines and the One Health Strategic Plan, in order to strengthen the capacity of CHWs to detect, report, prevent, and communicate about public health emergencies at the human–animal–environment interface through the e-Ubumenyi platform.

Specific objectives:

Review and adapt existing digital and print CHW training content to current national guidelines, the One Health Strategic Plan and the needs of CHWs.

Integrate relevant animal and environmental health content throughout, so that CHWs recognize zoonotic risks and work with animal health and environmental counterparts.
Develop competency-based digital learning modules for the four topics in Kinyarwanda (with English source scripts for review): short, audio-narrated, illustrated micro-learning units with in-platform assessments, plus printable job aids, suited to CHWs with varying literacy levels and functioning offline on low-end smartphones.
Pilot the modules with CHWs on their own devices, revise them based on evidence and feedback, orient CHW supervisors and district staff, train RBC staff to maintain the content, and hand everything over to MoH/RBC for national roll-out on e-Ubumenyi.

2. Module Content

The selected Offeror will adapt the following four modules, using national guidelines, standard operating procedures, and community case definitions provided by RBC as the authoritative source. Each module must address the human, animal, and environmental dimensions of the topic. This is a technical and content assignment: the modules must be accurate, aligned with national guidelines, and genuinely One Health.

Module 1. One Health community-based surveillance and event-based reporting

What community-based and event-based surveillance are, and why early reporting from the human–animal–environment interface saves lives
Recognizing priority signals in people (e.g., unexplained fever with bleeding, clusters of illness or death), in animals (e.g., sudden deaths or abortions in livestock, dead wildlife or bats) and in the environment (e.g., unusual mosquito swarms after flooding)
How to report signals through the national channels (including SMS reporting), and how signals are shared with animal health officers for joint verification
What happens after a report (triage, verification, joint response) and the CHW’s role in follow-up and contact tracing support

Module 2. Viral hemorrhagic fevers and other zoonoses: recognition, no-touch rule and safe referral

How VHFs such as Ebola and Marburg and Rift Valley fever pass from animals to people: contact with bats, wildlife and bushmeat; caves and mines; blood, milk, meat and birth products of infected livestock; mosquito bites
Recognizing a suspected case in people and warning signs in animals, and the immediate actions to take
The no-touch rule for sick or dead people and for sick or dead animals, and protecting oneself, the family and the community
Safe referral and joint alerting of health and animal health services, home isolation pending the response team, and safe and dignified burial

Module 3. Infection prevention and control at community level, across people and animals

Hand and respiratory hygiene, safe household care and environmental cleaning, including chlorine solutions where applicable
Safe handling of animals and animal products: no handling of sick or dead animals or carcasses; boiling milk and cooking meat thoroughly; protective practices when assisting animal births
Safe water, sanitation and food hygiene to prevent cholera and other waterborne diseases
Reducing environmental risk: removing standing water and mosquito breeding sites, safe disposal of animal carcasses and waste

Module 4. One Health risk communication and community engagement

Principles of risk communication: trust, clear messages and two-way dialogue
Joint messages with animal health and environmental counterparts for farmers, herders, butchers, traders, miners and hunters
Engaging community leaders, schools and community gatherings (e.g., Umuganda); identifying and responding to rumors, misinformation and stigma
Collecting community feedback and referring concerns to the health and animal health systems

Design requirements for all modules

Language and literacy: all modules are to be made available in Kinyarwanda and English in plain language with accompanying visual, scenario-based learning suited to low literacy.
Format: face-to-face sessions of about one to two hours per topic, combining short explanations, illustrated case scenarios, group discussion, role play and practical demonstrations, complemented by short, self-paced micro-learning units of about 5–15 minutes each, grouped by module, combining short explanations, illustrated or animated case scenarios, short videos, interactive questions and demonstration videos of practical skills. The Offeror is responsible for designing the face-to-face session plans, facilitator guides and practical demonstration materials, and for delivering face-to-face sessions only during the pilot (Phase 5) and the training of trainers (Phase 6). Nationwide face-to-face delivery through the CHW training cascade is carried out by RBC and district health teams and is not within the Offeror’s scope. RBC will provide the existing national CHW curriculum materials, the national and district trainer cadre, and training venues for the national cascade.
Training package: the content will be fully digital, delivered through the MoH/RBC e-Ubumenyi platform and accessible to CHWs on their smartphones. For each module, the selected Offeror will provide digital learning units published on e-Ubumenyi; a short learner user guide for CHWs on accessing, downloading and using the modules; a brief supervisor guide for orientation sessions and supervised practicals; and editable source files. An illustrated participant handbook and other print-ready materials will be produced where relevant.
Offline and device requirements: modules must be downloadable once and then function fully offline, with progress and assessment results syncing to e-Ubumenyi when connectivity returns, and must run on low-end Android smartphones.
Assessment: pre- and post-tests, practical skills checklists, a pass mark agreed with RBC, and certificates of completion.
Job aids: printable job aids for each module (e.g., One Health signal list for people, animals and environment; no-touch rule; reporting steps), suitable for lamination or posters.
One Health scenarios: case scenarios set in Rwandan contexts that involve people, livestock, wildlife and the environment (e.g., a farming household, a mining site, a border market).
Alignment: consistent with the existing national CHW curriculum and training cascade (national trainers, district trainers, CHWs).

Approach and methodology. Offerors must propose a detailed methodology. At a minimum, the assignment will follow six phases:

Phase 1 – Inception: kick-off meeting with Pact Rwanda and RBC; desk review of existing CHW curricula or training content, the National One Health Strategic Plan, the Integrated Disease Surveillance and Response (IDSR) technical guidelines, the community health strategy and relevant disease-specific standard operating procedures; review of the e-Ubumenyi technical specifications and existing CHW content on the platform; rapid assessment of the devices and connectivity CHWs have; inception report with work plan, content outline, learning objectives and digital design approach.
Phase 2 – Content development and validation: session plans, digital content for e-Ubumenyi, handbook content and assessments for each module, reviewed and validated by an RBC-led One Health technical working group.
Phase 3 – Prototype: production of one complete module, uploaded to e-Ubumenyi and tested offline on target low-end handsets with a small group of CHWs; agreement with RBC on design, file size and functionality before full production.
Phase 4 – Digital production: illustrations, animation, Kinyarwanda audio narration and quality review for the remaining modules; upload, configuration and functional testing of all four modules on e-Ubumenyi; production of print-ready job aids.
Phase 5 – Pilot and revision: pilot training sessions with approximately 60 CHWs (about 30 per district) in at least two districts, one of them a high-risk border district and one a district with high livestock density, together with approximately 10 animal health officers and 10 health centre supervisors; collection of learning and feedback data, including pre- and post-test results; and revision of the package against documented pilot findings.
Phase 6 – Training of trainers and handover: one five-day training of approximately 40 trainers (10 national and 30 district trainers) in Kigali, roll-out guidance for the CHW training cascade, and full handover of source files, licences and documentation to RBC.

Management and reporting.

The selected Offeror will report to Pact Rwanda and work under the technical guidance of RBC.
The selected Offeror will hold bi-weekly progress meetings with Pact Rwanda and RBC and submit brief monthly progress updates.
All content must be technically accurate and consistent with national guidelines; RBC has final authority on technical content.

Intellectual property, data protection and safeguarding.

All content, source files and materials produced under this contract shall be the property of Pact, Inc., as the contracting entity, and will be shared with the Government of Rwanda through RBC in editable formats, together with any necessary licenses and usage rights, subject to applicable donor requirements. The selected Offeror will comply with Rwanda’s law on the protection of personal data and privacy; personal data collected during the pilot will be used only for the purposes of this assignment.
The selected Offeror will comply with Pact’s safeguarding, anti-fraud and code-of-conduct policies.

3. Deliverables

The Offeror shall deliver to RBC the following deliverables:

Deliverable No.	Description	Format	Due Date	Acceptance Criteria
1	Inception report: work plan, desk review summary, module outlines, learning objectives and assessment framework, including e-Ubumenyi technical review and device assessment	Electronic report	Week 3	The inception report includes all items listed, a dated work plan with deliverable dates, module outlines with learning objectives for each of the four modules, the assessment framework, the e-Ubumenyi technical review, and the device assessment. Pact and RBC will complete their review within ten (10) working days of submission; the Offeror will address review comments within five (5) working days. Approved in writing by Pact Rwanda on RBC technical approval. Payment: 15%
2	Validated session plans, handbook content and assessments for all four modules (Kinyarwanda and English); prototype module produced, uploaded to e-Ubumenyi and tested offline on target low-end handsets	Electronic files; prototype module on e-Ubumenyi	Month 2	Session plans, handbook content and assessments for all four modules validated in writing by the RBC-led One Health technical working group; prototype module published on e-Ubumenyi, downloadable, functioning fully offline and tested on at least two low-end Android handsets, approved in writing by Pact Rwanda on RBC technical approval. Payment: 20%
3	Digital training package on the e-Ubumenyi platform: all four modules uploaded and functionally tested on e-Ubumenyi, in-platform assessments, learner and supervisor guides, and print-ready job aids	Modules published on e-Ubumenyi; guides and print-ready job aids	Month 4	All four modules published on e-Ubumenyi and functionally tested offline; in-platform pre- and post-tests operating at the pass mark agreed with RBC; certificates generated on completion; learner and supervisor guides in Kinyarwanda; job aids supplied as press-ready PDFs. Approved in writing by Pact Rwanda on RBC technical approval. Payment: 25%
4	Pilot report and revised package incorporating pilot findings	Electronic report; revised package on e-Ubumenyi	Month 5	Pilot report covering at least two districts and the participant numbers set out in Phase 5, with pre- and post-test results, feedback data and a revision log showing how each finding was addressed; revised package republished on e-Ubumenyi. Approved in writing by Pact Rwanda, on RBC technical approval. Payment: 20%
5	Training of national and district trainers; final report; handover of all source files, licenses and documentation	Final report; editable source files, licenses and documentation	Month 6	Training of trainers delivered to the number of national and district trainers set out in Phase 6, with attendance records and post-test results; final report; complete handover of editable source files, licences, fonts and documentation, confirmed by RBC as complete and usable. Approved in writing by Pact Rwanda, on RBC technical approval. Payment: 20%

All deliverables must be submitted electronically unless otherwise specified.

Payments will be made upon written approval of each deliverable by Pact Rwanda, following RBC technical approval, with Pact providing its written acceptance or consolidated feedback within seven business days of receipt of the deliverable. The fixed-price award with the selected Offeror will be in Rwandan Francs (RWF), with all payments made in RWF. Indicative timing is counted from contract signature. The Offeror shall submit an invoice once the relevant deliverable has been approved in writing, and Pact will pay each correctly submitted and approved invoice within thirty 7 business days.

4. Period of Performance

The Offeror is expected to perform services from December 15, 2026 through June 14, 2027. This is an indicative period of up to six (6) months from contract signature. The assignment will be based in Kigali, with field work in selected districts of Rwanda.

5. Team Composition (If Applicable)

The following positions are considered key to performance. Offerors must propose a named individual for each position and include their CV and a signed letter of commitment. Key personnel may not be replaced without prior written approval from Pact.

Team Leader: Master’s degree or higher in public health, global health, medicine or a related field (PhD preferred). At least 10 years of public health experience, including substantial experience in Rwanda’s health system and in designing training or curricula for health workers or CHWs. Experience leading national disease control or One Health programs is an advantage.
Public Health / Emergency Preparedness Specialist: Degree in medicine, nursing or public health. Experience in disease surveillance (IDSR), viral haemorrhagic fevers or infection prevention and control, and community health programs, including work with RBC or district health systems. Experience developing health training content is an advantage.
One Health / Animal Health Specialist: Degree in veterinary medicine or a related field. Experience in zoonotic disease surveillance and One Health programs.

Other required expertise

The Offeror must also show that its team has the expertise below, either in-house or through a named partner organization. Offerors should include CVs for the proposed staff. These positions are not designated as key personnel.

Curriculum and training design: Proven experience designing competency-based digital training materials for adult and low-literacy learners, including facilitator guides and participant materials.
Kinyarwanda content and translation: Fluency in Kinyarwanda and English, with experience in health communication and content creation.
Multimedia development: Experience producing illustrations, animation, short videos and compressed audio for mobile delivery on low bandwidth, using e-learning authoring tools

Individuals proposed for the key personnel positions listed above may not be replaced without Pact’s prior written approval, following consultation with the RBC technical lead for this consultancy.

6. Logistics And Support

The Offeror shall be responsible for:

Travel arrangements
Equipment
Materials
Personnel costs
Insurance

Unless otherwise stated in this SOW.

C. SUBMISSION INSTRUCTIONS

Submission of Questions: All questions or clarifications regarding this RFP must be submitted in writing to pactrwanda@pactworld.org no later than (2:00 pm Kigali time) on November 19, 2026. A single consolidated set of responses, with all questions anonymized, will be issued by November 23, 2026 to every offeror who received or requested this RFP and through the same channels in which this RFP was advertised. No individual responses will be issued, and no response given outside this consolidated issuance may be relied upon.
Pre-Proposal / Offerors’ Conference: Not applicable. No pre-proposal conference will be held for this RFP.
Submission of Proposals: The deadline for submission of proposals is November 30, 2026, at 4:00 pm Kigali time. Proposals must be submitted electronically (PDF or Microsoft Word/ Excel) to pactrwanda@pactworld.org . Offerors should avoid including unnecessary promotional materials or elaborate presentation formats (black and white is preferred). Zipped files will not be accepted. Any pages requiring original signatures should be signed, scanned, and submitted as PDF attachments. The technical proposal and cost proposal must be submitted as separate files. The RFP Number and RFP Title must be referenced in the email subject line. Offerors are responsible for ensuring that their proposals are received in accordance with the submission instructions provided in this RFP. Proposals received after the submission deadline may be rejected at Pact’s discretion. Offerors are responsible for ensuring their proposals are received prior to the deadline specified in this solicitation. The email subject line must read: “ToR – CHW One Health modules”.
Proposal Format: Proposals must be submitted in two separate parts, as described below:
Part 1 – Technical Proposal
Part 2 – Cost Proposal

Part 1 Technical Proposal

The technical proposal must describe how the Offeror intends to carry out the statement of work outlined above. The proposal should demonstrate a clear understanding of the work to be performed, and the responsibilities of all parties involved. Technical proposals will be evaluated according to the criteria set forth in the Evaluation Criteria section of this RFP. All proposal documentation must be submitted in English. The technical proposal must be prepared using 12-point Times New Roman font, single-spaced and must not exceed fifteen (15) pages in total. The Proposal Cover Sheet (Attachment 1), CVs and letters of commitment for key personnel, legal registration and tax documents, references and work samples are annexes and do not count towards this limit. The section limits stated below are maximums within the overall fifteen-page limit. The technical and cost proposals must be submitted as separate files.

The technical proposal should include the following sections:

i. Proposal Cover Sheet. The first page of the proposal must include the Proposal Cover sheet (Attachment 1). This page does not count towards the page limit

ii. Capability Statement: Provide a brief description of the Offeror’s organizational capabilities and qualifications relevant to the Scope of Work. This section should not exceed one (1) page. In an annex to the technical proposal, include the following documents: (if available):

Copy of current legal registration in Rwanda (registration or incorporation in the public registry, or equivalent government document)
Copy of company tax registration and a valid tax clearance certificate

The Capability Statement must demonstrate that the Offeror meets the following minimum requirements:

Current, legal registration in Rwanda with at least five years of experience in public health, One Health and community health program design, including the development of training curricula and health education content for health workers; digital learning production capacity (instructional design, illustration, animation and audio) may be provided in-house or through a named partner.
Demonstrated experience developing training curricula or health education materials for health workers or CHWs, and proven working knowledge of Rwanda’s community health program and national disease surveillance and response systems.
Demonstrated experience in One Health, zoonotic and vector-borne disease preparedness, community-based surveillance or risk communication (required); prior work with RBC, RAB or national disease control programs is a strong advantage.
Demonstrated experience producing digital learning content that works offline on low-end devices, and illustrated, audio-narrated content in Kinyarwanda for low-literacy audiences (required).
Eligibility: This RFP is open to firms or individual consultants legally registered in Rwanda. Consortia between a public health or One Health firm and a training-materials design partner are encouraged, provided that a single lead firm, legally registered in Rwanda, is contractually responsible for the full scope of work and signs the contract with Pact.An individual consultant must hold a valid Tax Identification Number (TIN) and be registered to provide consultancy services in Rwanda..

iii. Technical Approach: The technical approach should clearly demonstrate the Offeror’s understanding of the requirements in the Scope of Work and describe the methodology proposed to achieve the contract objectives and expected results.

Offerors should consider the geographic location of performance and any travel requirements necessary to implement the work. The proposal should be clear, concise, and well organized. Elaborate presentation formats are discouraged. This section should not exceed five (5) pages.

The technical approach must set out the Offeror’s understanding of the assignment and of the Rwandan CHW and One Health context, a detailed methodology covering the six phases described in the Scope of Work, and samples of relevant previous work (e.g., digital or mobile learning modules, training curricula, health education materials or job aids), including a link to at least one live mobile or offline e-learning module or other verifiable work samples, such as a demo or sample file produced by the Offeror.

iv. Management and Staffing Plan. Offerors should describe how the proposed team will implement the technical approach and successfully carry out the Scope of Work. The Offeror should include a management and staffing plan including both key and non-key personnel for activities along with details on the roles and responsibilities of the staff. CVs for key personnel and other proposed technical staff may be included in an annex to the technical proposal and will not count against the page limit. This section should not exceed two (2) pages. The team must include, at a minimum, the key personnel and other required expertise listed in the Scope of Work, with CVs highlighting relevant past experience.

v. Detailed Work Plan (required). Describe the key activities to be undertaken. At a minimum the work plan should include:

Description of each activity,
Expected outputs,
Estimated completion dates.

This section should not exceed two (2) pages.

vi. Past Performance. Describe the Offeror’s previous experience within the technical area for projects of similar scope and size. Offerors must demonstrate their technical capabilities and experience, including those of proposed consortium members, where applicable. This section should not exceed two (2) pages.

vii. References. The Offeror must provide at least three (3) references from major contracts performed within the past five (5) years for work of similar scope and complexity. This section should not exceed one (1) page. For each reference, include the following information: References must be from similar assignments (CHW or health worker training, One Health or health program consultancies)

Customer's name, address, and telephone numbers of the primary point of contact and technical contact;
Contract number and type;
Contract start date, location(s) of performance, and period of performance;
Contract size and value;
Brief description of the work, including responsibilities;
Explanation of how the work is comparable to the requirements of this solicitation;
Brief description of any technical challenges encountered and how they were resolved;
Description of any contract terminations (partial or full), including whether termination was for convenience or default, and any show-cause or cure notices (include explanatory details).

Part 2: Cost Proposal

The cost proposal must include a detailed budget that clearly reflects the costs necessary to implement the proposed contract and must include all applicable taxes required to provide the services requested. Costs must be represented in Rwandan Francs (RWF). The anticipated award will be an all-inclusive firm-fixed-price contract with deliverable-based payments. No additional profit, fees, taxes, or other costs may be added after contract award. The cost proposal must be valid for at least ninety (90) days from the proposal submission deadline.

The financial proposal must reflect the total cost of the assignment, inclusive of professional fees, translation, design and illustration, digital production, pilot costs, travel, and all applicable taxes, and must present a detailed breakdown by deliverable and cost category, with budget notes justifying each cost. Sub-contracted design and illustration, printing of pilot materials and the fees of consortium partners are eligible costs. All payments will be made in RWF.

i. Proposal Cover Sheet. The first page of the proposal must include the Proposal Cover sheet (Attachment 1). This section does not count towards the page limit.

ii. Summary Budget. The Offeror must provide a summary budget by major cost category or line item.

iii. Detailed Budget. The detailed budget must provide a breakdown of all line items that the Offeror considers realistic and reasonable for performing the work in accordance with the technical requirements outlined in Section B. At a minimum, the detailed budget must include:

Major line items, (e.g. salaries, fringe benefits, travel costs, other direct costs, indirect rates)
Individual line items, (e.g. staff labor rates, rent, utilities, equipment, insurance, etc.)
Unit prices, quantities, and total costs for each line item

The Offeror must clearly identify indirect cost rates (including fringe rates), the base to which each indirect rate is applied, and the resulting calculated cost.

iv. Budget Notes: The Budget Notes must explain the cost assumptions and estimating methodology used to develop the proposed budget. The notes must:

Explain how costs were calculated,
Describe any assumptions made by the Offeror that affect the proposed cost
Provide a clear justification for each budget line item, including the rationale for the proposed quantities
- If any benefit rate (e.g., fringe benefits) is presented as a combined rate, the notes must clearly identify the components included in that rate.

v. Optional Supporting Documentation: Offerors may include supporting documentation as necessary to substantiate proposed costs. Examples include:

Travel quotations,
Historical cost data,
Profit/fee policies
Other supporting cost documentation.
If the Offeror has a Negotiated Indirect Cost Rate Agreement (NICRA) or audited indirect cost rate, a copy should be included.

Pact reserves the right to request additional or more detailed budget information prior to issuing a subcontract or contract award.

Certifications:

Except where a requirement below expressly applies only to the apparently successful Offeror, Offerors responding to this RFP must include the following disclosures and certifications in an annex to the cost proposal.

Conflict of Interest Disclosure: Disclose any close, familial, or financial relationships with Pact or project staff. For example, if an offeror’s cousin is employed by the project, the offeror must disclose this relationship.
Relationship with Other Offerors: Disclose any family or financial relationship with other entities submitting proposals under this RFP. For example, if the offeror’s parent owns or works for another company submitting a proposal, this relationship must be disclosed.
Certification of Independent Pricing: Certify that the prices in the proposal have been developed independently, without consultation, communication, or agreement with any other Offeror or competitor for the purpose of restricting competition.
Certification of Accuracy: Certify that all information in the proposal and supporting documentation is complete, accurate and authentic.

Section 889 Vendor Certification: The selected Offeror must complete and sign the Section 889 Vendor Certification and provide any required disclosures before Pact issues an award. Any qualified certification, affirmative disclosure, or inability to certify is subject to review by Pact’s G&C and Global IT before award.

D. EVALUATION CRITERIA

Best Value

Under the Best Value evaluation method, Pact will evaluate proposals based on a combination of technical and price factors. Best value methodology and cost competitiveness will be used to select the successful Offeror. Proposals will be evaluated based on the following criteria:

The evaluation criteria and their respective weights are presented below:

Evaluation Criteria	Expectations	Score
Responsiveness to the Scope of Work	Technical know-how – Does the proposal clearly explain, demonstrate understanding of, and respond to the objectives stated in the Scope of Work?	20
Feasibility of approach and methodology	Approach and Methodology – Do the proposed program approach and detailed activities /timeline fulfill the requirements of executing the Scope of Work effectively and efficiently?	30
Key Personnel Qualifications	Personnel Qualifications – Do the proposed team members have necessary experience and capabilities to carry out the Scope of Work?	15
Offeror’s Past Experience and Implementation of Similar Assignments	Company Background and Experience – Does the company have experience relevant to the project Scope of Work?	5
Cost / Price	Is the proposed cost realistic, reasonable and competitive for the scope of work, and consistent with the technical approach?	30
TOTAL AVAILABLE POINTS		100

Technical criteria total 70 points and the financial proposal 30 points. Only proposals scoring at least 50 of the 70 technical points will have their financial proposals evaluated. Pact may award a higher-priced offer if it is determined that the technical advantages and overall value justify the additional cost.

E. TERMS AND CONDITIONS

Issuance of solicitation does not constitute award commitment by Pact.
Pact reserves the right to modify by written notice the terms of this solicitation at any time in its sole discretion. Pact may cancel the solicitation at any time
Pact may reject any or all proposals received.
Pact reserves the right to disqualify any proposals based on Offeror’s failure to follow solicitation instructions.
Pact will not reimburse offerors for preparing or submitting proposals.
Pact reserves the right to issue an award based on initial evaluation of proposals without further discussion.

Pact reserves the right to waive minor proposal deficiencies that can be corrected prior to award determination to promote competition.
Pact may contact offerors to confirm contact person, address, and that the proposal was submitted for this solicitation.
Pact may contact listed past performance references without notice to the offeror. Pact also reserves the right to contact other past performance information sources that the offeror did not list in the proposal.
By submitting a proposal, the offeror confirms they understand the terms and conditions.
Please note that in submitting a response to this solicitation, the Offeror understands that the Donor is not a party to this procurement. Any protest related to this solicitation must be submitted in writing, with full supporting details, to Pact for review and consideration. The Donor will not consider or adjudicate protests related to this procurement. Pact will review any protest received and issue a final determination in accordance with its procurement policies and applicable donor requirements. Pact is committed to conducting all procurements in a fair, transparent, and impartial manner to minimize the risk of disputes and maintain strong relationships with stakeholders.
Information pertaining to and obtained from the Offeror as a result of participation in this solicitation is confidential. The Offeror consents to the disclosure of the documents submitted by the Offeror to the reviewers involved in the selection process. Please note that all reviewers are bound by non-disclosure agreements.

F. ATTACHMENTS

Attachment 1: Proposal Cover Sheet

Attachment 2: Offeror Disclosures and Certifications Form

Attachment 3 — Section 889 Vendor Certification [include when applicable]

Attachment 1: Proposal Cover Sheet

Instructions: Please fill in the information requested highlighted in blue below. This page should be the first page in your Technical Proposal Submission and in your Cost Proposal Submission.

Project RFP No.:		RFP Number
RFP Title:		Consultancy to Adapt One Health Education Modules for Community Health Workers (CHWs) for Health Emergency Preparedness and Response through the e-Ubumenyi Platform
Submission Date:		Month/Day/Year -Time AM/PM – Time Zone
Internal Proposal Number		(for vendor use if applicable)
Anticipated Performance Start Date		Month/Day/Year
Offeror Contact information	Name	Insert here
	Title	Insert here
	Email	Insert here
	Phone	Insert here
	Address	Insert here
	UEI Number	Insert here[Insert if required by Section D; otherwise enter ‘Not Applicable.’]”
	Type of Entity	Insert here
	Persons authorized to negotiate for Offeror		Insert Name, title, and contact information
Total Cost Proposed		Insert total cost here
Total Pages submitted (include all Annexes)		Insert total pages here
Offeror Agreement
By signing this document, Offeror hereby certifies to the accuracy and completeness of all pricing information, technical data, delivery dates, representations and certifications included in their offer as well the acceptance of all of the terms and conditions set forth in the RFP/Solicitation. The Offeror confirms that all prices and delivery dates shall be valid for a period of ninety (90) days following the proposal submission deadline, unless the Offeror clearly states a longer validity period.
Signature:
Name and Title:
Date:

Attachment 2: Offeror Disclosures And

Certifications Form

Complete and sign this form as part of the Offeror’s proposal submission. If additional space is needed, attach a clearly labeled continuation sheet. Disclosure of a relationship does not automatically disqualify an Offeror; Pact will assess the circumstances and any appropriate mitigation.

RFP/RFQ number and title

Legal name of Offeror

Offeror address

Authorized representative

1. Conflict of Interest Disclosure

Does the Offeror, or any of its owners, directors, officers, key employees, proposed personnel, or agents, have any close personal, familial, employment, business, or financial relationship with Pact, Pact personnel, or project staff that could create an actual, potential, or perceived conflict of interest?

☐ No ☐ Yes - provide details below