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Sales & Marketing Officer

Mantis Kivu Marina Bay Hotel

Mantis Kivu Marina Bay is a deluxe hotel comprising 79 rooms with views overlooking Lake Kivu with its resort lifestyle, cultural experiences and tea and coffee tastings at some of the best plantations in Africa. The hotel compromises an upscale lobby, restaurant and bar, spa, gym, convention centre, lake view swimming pool, and parking area.

Located in close proximity of Lake Kivu and Nyungwe National Park in the western region of Rwanda. Located just 1km from Kamembe Airport in Cyangugu, Rwanda.

 

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JOB ADVERTISEMENT – SALES & MARKETING OFFICER

Mantis Kivu Marina Bay Hotel, a premier lakeside hospitality destination located in Rusizi District, Western Province, Rwanda, invites qualified and dynamic candidates to apply for the position of Sales & Marketing Officer.

Position: Sales & Marketing Officer

Duty Station: Rusizi, Rwanda
Department: Sales & Marketing
Reports To: General Manager

Key Responsibilities

  • Develop and implement sales and marketing strategies to achieve hotel revenue targets.
  • Identify and secure new business opportunities in corporate, government, NGO, travel trade, and leisure market segments.
  • Maintain strong relationships with existing clients and key stakeholders.
  • Conduct regular sales calls, client visits, and promotional activities.
  • Prepare sales reports, market intelligence, and competitor analysis.
  • Coordinate marketing campaigns, social media activities, and promotional events.
  • Represent the hotel at trade fairs, exhibitions, and networking events.
  • Assist in the preparation of annual sales budgets and business plans.
  • Ensure effective follow-up on leads, inquiries, and client feedback.

Qualifications and Requirements

  • Bachelor's Degree in Marketing, Business Administration, Hospitality Management, or a related field.
  • Minimum of 2 years' experience in sales and marketing, preferably within the hospitality industry.
  • Strong communication, negotiation, and customer relationship management skills.
  • Proficiency in Microsoft Office applications.
  • Knowledge of hotel reservation systems and digital marketing platforms is an added advantage.
  • Ability to work independently and achieve sales targets.
  • Valid driving license is an added advantage.
  • Fluency in English, French, and Swahili (both spoken and written) is mandatory.

Competencies

  • Excellent interpersonal and networking skills.
  • Strong presentation and business development capabilities.
  • Results-oriented with strong analytical skills.
  • Professional appearance and positive attitude.
  • Ability to work under pressure and meet deadlines.

Application Procedure

Interested candidates should submit the following documents:

  • Application Letter
  • Updated Curriculum Vitae (CV)
  • Copies of Academic and Professional Certificates
  • Copy of National ID or Passport
  • At least three (3) professional references

Applications should be sent to hrofficer@mantiskmb.com then cc; fm@mantiskmb.com with the subject line "Application for Sales & Marketing Officer".

Application Deadline: 21 August 2026 at 11:00 PM.

Only shortlisted candidates will be contacted.

Mantis Kivu Marina Bay Hotel is an equal opportunity employer and encourages qualified candidates to apply.

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