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Tender Notice for Provision of Medical Insurance

King Faisal Hospital Rwanda Foundation (KFHRF)

The King Faisal Hospital Rwanda Foundation is currently at its beginning stage following an action plan that was approved by the hospital in October, 2020.

Within the health domain, the Foundation’s major objectives will be to support researchers through funding, training and facilitation in dissemination of research data, establishing strategic relationships with academic, research-driven and research sponsoring institutions and supporting training for medical researchers.

As part of a social welfare that constitutes an integral part of the foundation, the hospital will financially assist patients who cannot afford medical care and will continue to sensitize the public on NCDs, congenital and surgical diseases for prevention and early consultation.

Furthermore, the foundation will support surgical camps/outreach within the country in a bid to reduce long waiting lists in teaching hospitals. Finally, within the education domain, the foundation will be promoting new learning tools including e-learning and support Continuing Medical Education (CME).

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TENDER NOTICE 

REQUEST FOR PROPOSAL (RFP) 

Client: King Faisal Hospital Rwanda Foundation (KFHRF) 

Project: KFHRF Staff Medical Insurance Renewal 2026/2027 

Reference No.: KFHRF/150/2026/HGN 

Location: Kigali, Rwanda 

The King Faisal Hospital Rwanda Foundation (KFHRF) invites qualified insurance companies to submit proposals for medical insurance coverage of KFHRF staff and dependents from May 14, 2026, to May 13, 2027. 

Scope of Services 

The assignment includes: 

Provision of medical insurance, with the choice of either:

  • Option 1: Fund Management Package 
  • Option 2: Full Insured Package 

2. The coverage should include, but not limited to:

  • Inpatient, maternity, outpatient services
  • Dental and optical benefits
  • Chronic, pre-existing, and HIV/AIDS conditions
  • Emergency evacuation within Rwanda, EAC, and referral to India and other countries if necessary
  • Family planning, immunization, pre-employment tests, and COVID-19 treatment
  • Psychiatric, neonatal, congenital, and other special cover requirements

3. Claims management, provider network, and policy administration, including premium calculation, co-payments, and reporting of utilization and loss ratio.

4. Provision of a clear comparison of the two options (Fund Management vs Full Insurance) with estimated annual premium and conditions.

Eligibility 

The RFP is open to: 

  • Insurance companies with experience in:
  • Managing large-scale medical insurance schemes for corporate or institutional clients
  • Fund management and/or fully insured schemes with proven claim management efficiency
  •  Regional or international health insurance coverage networks

Submission Requirements 

Interested companies are requested to submit soft copies only including: 

  1. A Submission letter addressed to the executive Secretary of the Foundation 2. Company registration certificate, physical address, and profile (for consortia, profile of lead entity only)
  2. Evidence of capacity to deliver, including good performance certificates (at least 5 references) 
  3. Proposed insurance packages detailing:
  • Coverage limits, co-payments, sub-limits, and exclusions
  • Premium calculations for Fund Management and Full Insurance options
  • Provider network, claims management processes, and reporting system 

Submission Deadline & Queries 

  • Submission Deadline: April 22, 2026, 23:59 hrs (GMT+2)
  • Email for Submission & Enquiries: rutavogerwa.j@kfhkigali.com
  •  
  • All documents should be compressed into a single zip file and made available for download. 

Done in Kigali, Rwanda on April 10, 2026 

Hana Girma 

Executive Secretary 

King Faisal Hospital Rwanda Foundation

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